exa_thomas

(Disclaimer: I am Exa Networks Operations and Technical Director, oversee the development of SurfProtect, and was pointed to this post) To answer your question regarding keeping RM while looking at SurfProtect, running filtering services back-to-back can be tricky, and finding problems in such a setup can be complicated. Therefore, I strongly advise against it. Regarding SurfProtect Quantum+, you are correct that we can set up the proxy via PAC, but we have many ways to integrate with schools, including VPN. On Windows, we can integrate with AD, which does not require the user to authenticate (as it is done automatically via challenge). We also have a Windows application that can auto-log customers on our captive portal, and then we can use AD, Enta-ID or Google SSO. We recently improved our analytic features and notification, so I would rather let someone from our technical support team discuss features with you; they deal with the product daily and will answer your questions better than I can. Feel free to contact them. We are happy to answer questions without involving anyone from our sales team. We are also launching an offer allowing customers to run the proxy on a local device while making a decision and keeping all logs on our cloud service. I would be happy to provide you with a 3 months free trial of SurfProtect if you wish to test it at no risk. I will let our team know of this offer.

We would also be happy to help with your filtering. You can drop me an email at [email protected], and I will ensure we get back to you. We have on-site and cloud-only solutions.

Thank you for mentioning us, Tefters. Yes, we have been reselling CF for many years. Depending on the location, it will be a dark fibre to our one of POP via 10Gbps optics (with different bandwidth options), or CF Flex product (GPON) using our IP space (via our network) for the locations where we have no infrastructure in the given area. If you want details, DM me, and I will make sure someone comes back to you with more information.

Thank you for letting me know. I am not part of the support team, but I am sure they will also be able to resolve this issue for you if you contact them. I have informed them of the thread. It should be resolved very promptly; if not, our support will be able to escalate to our R&D team to look further into the issue, which is one of the benefits of having this development in-house.

Our support team has investigated this issue; in this case, it would appear that the behaviour was due to the policy blocking youtube.googleapis.com. While SurfProtect™ provides a “domain doctor” feature, which does help when attempting to identify related sites required to make an app work, we know it is not an easy task. It is why we worked on this issue, and our R&D has excellent news coming soon, which will make the management of web applications much easier and should prevent this kind of hard-to-diagnose issue.issues.