Helenr26

Thanks Andie - I had like you overlooked the link to start with regarding the two-step verification, but I had managed to get beyond that point and set up the mobile to receive SMS messages, but I was still confused because it appeared to only let you add 'admin'. I've now realized that these are actually 'facilitators' - I wish Apple had made that bit clearer! Thanks for your clarification on this - It really helped, as i'm now up and running, but I'm sure many others are still confused by this process:)

Any idea on what you did differently, as I'm having exactly the same problem with our school VPP. Can't see any where to add the facilitators, just an admin button that takes me round in circles. Have done the two step verification previously, but nothing changes. Any help appreciated:confused:

I'm having the issue that others appear to be having in that our school has successfully registered on to Apple's VPP, it's been verified, but the next stage states that you should be able to add your school facilitators using the admin link, but just doesn't happen. I've seen others having this exact same issue, but does anyone how you actually get around it? Does it matter what computer/web browser you use? Does it matter if your school uses a proxy server? Can anyone throw any light on this matter? Any help much appreciated:confused: