Before Biostore, I had a full head of thick, dark hair.
I am now balding and grey and I blame at least 50% of this on Biostore.
Their support guys do their best but, as stated above, there seems to be about 2 or 3 of them and they simply cannot cover that volume of tickets.
Upgrades and hardware repairs are handled by their Professional Services team, who never answer the phone. If you can get hold of one of them they are very helpful but it took escalating to the county contracts team to get them to do anything.
