Netman-03

Hi there, We use Ranger remote 10.5 (upgrading soon) in our school, one of the teachers uses the web blocking module to limit access to certain sites. This seems to be affecting our print server, which uses a web interface to allow users to print (as well as the antivirus updater), is there a way to allow winHTTP through the web blocker module?? thanks

This worked wonderfully! The only problem I'm having now is that adobe software wont work as the student doesn't have permission to use adobe updater, but they have!

I know its old but we haven't got round (don't want the hassle) to upgrading it yet. I have pretty much no knowledge in this department, only what I have learned by just doing stuff. I want to allow pages, keynote and numbers in a group but it won't let me as its not installed on the server. The applications are installed locally on all macbooks but when a user logs in pages, numbers etc are not on the dock. here is a screenshot of a group that does this http://i.imgur.com/waCT2ij.jpg but I want to do this for another group, can this be done without installing on the server? thanks

I tried sending out a config file from one of the pc's but that didn't work, got an error "Client not available, reverting to original configuration". I tried sending out the file that is on my PC, like it says to but that didn't work either, same error message. Here is the log. Wed Sep 24 16:00:21 ***** Start Service ***** Wed Sep 24 16:00:21 Update Client configuration with %SystemRoot%\pcirdist.tmp\Client32.ini Wed Sep 24 16:00:23 Start Client Update Wed Sep 24 16:00:23 Open Ranger Remote Control Client service Wed Sep 24 16:00:23 Check Ranger Remote Control Client status Wed Sep 24 16:00:23 Retrieve Client Information... Wed Sep 24 16:00:23 Retrieved Client Info : Ranger Remote Control path [C:\Program Files (x86)\Ranger Remote Control], Client Parameters [/* *] Wed Sep 24 16:00:23 Backup file C:\Program Files (x86)\Ranger Remote Control Wed Sep 24 16:00:23 Backup file C:\Program Files (x86)\Ranger Remote Control\Client32.ini Wed Sep 24 16:00:23 C:\Program Files (x86)\Ranger Remote Control\Client32.ini backed up successfully Wed Sep 24 16:00:23 Copy new configuration file Wed Sep 24 16:00:23 C:\Windows\pcirdist.tmp\Client32.ini copied to C:\Program Files (x86)\Ranger Remote Control\Client32.ini Wed Sep 24 16:00:23 Update Client parameters Wed Sep 24 16:00:23 No parameters specified Wed Sep 24 16:00:23 Restart Ranger Remote Control Client service Wed Sep 24 16:00:23 Check Ranger Remote Control Client status Wed Sep 24 16:00:23 Ranger Remote Control Client service status 4 Wed Sep 24 16:00:23 Ranger Remote Control Client service is running (or starting) Wed Sep 24 16:00:23 Stop Ranger Remote Control Client service Wed Sep 24 16:00:23 Service Error. ControlService returned 1052 Wed Sep 24 16:00:23 Update Client parameters Wed Sep 24 16:00:23 Update Client parameters to "C:\Program Files (x86)\Ranger Remote Control\client32.exe" /* * Wed Sep 24 16:00:23 Client parameters updated successfully Wed Sep 24 16:00:23 Copy new configuration file Wed Sep 24 16:00:23 C:\Windows\pcirdist.tmp\Client32.ini copied to C:\Program Files (x86)\Ranger Remote Control\Client32.ini Wed Sep 24 16:00:23 Restore file C:\Program Files (x86)\Ranger Remote Control Wed Sep 24 16:00:23 Restore file C:\Program Files (x86)\Ranger Remote Control\Client32.ini Wed Sep 24 16:00:23 C:\Program Files (x86)\Ranger Remote Control\Client32.ini restored successfully Wed Sep 24 16:00:23 Reverted to previous Client configuration Wed Sep 24 16:00:23 Restart Ranger Remote Control Client service Wed Sep 24 16:00:23 Check Ranger Remote Control Client status Wed Sep 24 16:00:23 Ranger Remote Control Client service status 4 Wed Sep 24 16:00:23 Ranger Remote Control Client service is running (or starting) Wed Sep 24 16:00:23 Stop Ranger Remote Control Client service Wed Sep 24 16:00:24 Service Error. ControlService returned 1052 Wed Sep 24 16:00:24 There was an error restarting the client using the previous configuration Wed Sep 24 16:00:24 Error copying file C:\Windows\pcirdist.tmp\client.log to C:\Windows\pcirdist.tmp\client.bak [2]

Hi, I've disabled the toolbar but they still can chat by just clicking on the little yellow star, and choose chat. I can disable but it is a very long winded process, so I thought there must be an easier way!

How do you remove the toolbar? They get to it by clicking on the little star in the tasktray

Yes Ranger Remote control, I've heard that as well! I have looked at the manual but I can't seem to see how to do what I want to do. I would be very grateful of any help! Thanks in regards with an upgrade, the powers that be have been notified, 2 years ago!

Yes I know its old but the school I work at still use it. An issue has arisen where the students are spamming the teacher with chat messages or support request, does any one know how I can deploy a client profile (how to create on as well!) to all machines? I tried to send a profile from one of the machines but it just errors out saying "client not available, reverting back to older configuration" thanks

Hi there, I was wondering if anyone could help me. I'm a network technician at a school who are using Ranger 10.5 for classroom management. it has come to my attention lately that the students are "spamming" the teacher with chat messages, I have disabled the toolbar that is installed with the client but I don't know how to remove the star icon in the system tray, which is what they are now using the send the chat now the toolbar is gone. I was looking at this thread http://www.edugeek.net/forums/network-classroom-management/13206-ranger-remote-control-disable-help-requests.html but it is very old and I'm not sure if this applies. we have no support with the software anymore as its donkeys old but it still works for what we need, so we don't want/need to upgrade. Any help would be greatly appreciated.