RGB1961

We have been using this software since 2008, and I have had nothing but problems and compatibility issues with it. Trying to contact their support desk is a nightmare and i am often left on hold for several minutes. I find that the level of technical know-how varies from operator to operator and I am often referred to their 2nd line support. I always dread it when updates are applied, as this will always mean a phone call to get things right! Would I recommend this software?... NO