ROYAL WOOTTON BASSETT ACADEMY
‘A Global School in a Local Community’
FULL TIME IT SUPPORT TECHNICIAN
Salary: upto £24,472 per year
Our IT Support Technician will work as part of a supportive and friendly team to deliver first and second line support to staff and students in our school. Day to day duties will include troubleshooting and resolving issues for desktops, laptops, servers, tablets, projectors, smartboards and telecoms. You will ensure that an excellent standard of customer service is delivered at all times throughout the life cycle of all IT service requests as well as documenting steps taken to resolve issues. You will have excellent interpersonal skills and the ability to work well on your own or in a team. If you have a range of desktop, server hardware and software support skills, you could be just the person we are looking for. You must have an understanding and working knowledge of:
· Microsoft Windows 7 & 8
· Microsoft Server 2008 & 2012
· Microsoft Windows Active Directory
· Group Policy Management
· Sophos anti virus (Enterprise Management Console)
· Software deployment using Group Policy & WPKG
Exposure in the following areas is desirable:
· Apple OS 10.9 Maverick
· Microsoft Sharepoint
· Microsoft Data Protection Manager
· Microsoft exchange
· Smoothwall UTM
· DNS & DHCP
· Papercut print management software
Royal Wootton Bassett Academy is a very successful and very proud 11-18 school with over 1600 students on roll and over 250 students in our very popular and successful Sixth Form. Royal Wootton Bassett is geographically situated in a pleasant location with Bath, Bristol, Cheltenham and the Cotswolds all within commuting distance.
In December 2010, the School was awarded Outstanding in every category by Ofsted. Royal Wootton Bassett is the only school in the country to be awarded this prestigious accolade. Ofsted commented, “The students were an absolute delight.” and “in every area of the School they carry out exemplary practice.” In November 2013, the Academy was again awarded Outstanding in every category by Ofsted where they stated “Around the school, students are polite and courteous to each other, to members of staff and to visitors. Students listen attentively in lessons, and almost always respond rapidly to teachers’ instructions”. As far as we are aware, Royal Wootton Bassett is the only school in the country to be awarded this prestigious accolade in succession.
Royal Wootton Bassett is an Equal Opportunities employer who actively seeks to minimise obstacles caused by disability or by disadvantage. The Governing Body and staff at the Academy are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share in this commitment. This appointment is subject to an enhanced DBS check and positive references.
Further details about the Academy, a job description and the application form for this post can be found by visiting our website www.rwba.org.uk. If you have any questions regarding the post, please contact our Network Manager, James Miller, at the school.
To apply please send your completed application form & CV to Mrs S Lazenby at the school, or email to
[email protected].
Closing Date: 5th January 2015
Royal Wootton Bassett Academy, Lime Kiln, Royal Wootton Bassett, Wiltshire, SN4 7HD
Employers Information –
Royal Wootton Bassett Academy
Org Type: Mainstream
Phase: Secondary
Funding Status: State – Academy
Gender: Mixed
Age Range: 11-18
Want to Train as a Teacher? Royal Wootton Bassett Academy hosts the North Wiltshire SCITT which provides a ‘world class’ Initial Teacher Training programme – search UCAS or our website for more details RWB_Academy_2_Tech-Job_Desc.pdf
