I had this problem 2 weeks ago & I am still working on it, but as a work-around while the member of staff is logged in I set 'connect to team content' (or something like that its called, its accessed via the wrench symbol where the gallery tab is) path to the network location where the gallery is stored & this allows the staff to see it for the mean time, but if multiple members of staff use the same machine, they will need the link inserted as well.