Hi All
I have recently moved over to SIMS from Facility CMIS and have just been going through setting up MISSync with SIMS. I got to the stage of setting up a ParentPay service account in SIMS, but when I asked which groups the accounts needs to be assigned to the CSR just said full admin access. When I asked what that meant as far as which groups I needed to assign, the response was that SIMS isn't their (ParentPay's) product so they have no idea which groups to assign to the service account.
Every other external service has been able to give me the groups needed for their service accounts, so I can see why ParentPay can't.
Can anyone here let me know which groups you have assigned to your ParentPay service accounts?
Many Thanks
Mark