Hi - just bumping this up with reference to the above - has anyone had any success adding 'previous purchases' to DEP? Up until Aug last year we were purchasing directly from the Apple online store (using a single account and customer number), since then we have had a business account set up and order directly via the sales team.
We are able to add any devices purchased since last Aug to DEP, but have been told there is no way to get the majority of our devices registered as;
"Prior purchases, and purchases directly form store.apple.com/au, unfortunately, are not tied to a customer number that DEP understands. We can traced back to Mar 2011, if you had a term account with us prior to DEP, and purchased via that term account, as this would have tied your purchases to the valid customer number DEP understands."
I work for a NFP and have just signed up with AirWatch - DEP seemed like a dream come true for getting devices into supervised mode, until the reality that most of our devices would not be eligible hit
If anyone has had success getting previously purchased devices enrolled into DEP, would you be able to share how this was achieved?
Thanks
