As the IT Support Engineer, you will report to the IT Strategy and Development Manager, who oversees your day to day work, and will work within the IT support team to provide technical support, guidance and training on the school’s VLE platform (Frog).
The Post-Holder will have:
· Excellent and demonstrable IT skills
· A good eye for detail, a highly organised approach and be able to work under pressure
· The ability and motivation to learn new skills and
· The ability to communicate effectively with a wide range of people
The Responsibilities:
· Providing day to day VLE technical support across the school and facilitate the use of the VLE by staff.
· Creating / maintaining new Frog user accounts.
· Creating and developing Frog web pages for use by members of the school community.
· Working with the VLE administrator on the maintenance, development and expansion of the school’s VLE.
· Providing support and development with the school’s SQL based administration systems.
Additional Responsibilities
· To support the teaching faculty in developing curriculum IT resources for use on Frog.
· To assist with the creation and updating of school reports using SQL / SSRS / BIDS
· Contribute to the efficient and smooth-running of the School’s administration.
· To assist the marketing team with the development of the school’s website and its integration with school systems.
· Cover the work of colleagues during their absence.
· Enjoy contributing to the development of a lively and busy team.
Skills and Attributes
Solid experience of maintaining and developing a Content Management System.
Demonstrable experience of database management within SQL Server
Support experience in a Windows / Apple environment.
Experience in the following areas is desirable;
A school VLE system such as Frog or similar CMS.
A school MIS system such as iSAMS.
Knowledge of data management within SQL databaes / Basic T-SQL queries / Data Import & Export
An understanding of BIDS / SSRS
Knowledge of Wordpress / HTML / PHP
Conditions of Employment
· This is a full time position of 37.5 hours per week. The exact arrangement of these hours may be flexible, according to the requirements.
· Salary will be in the region of £25Kpa+ with career development.
· The post-holder will be entitled to 6 weeks paid holiday a year, to be taken during School holidays, with 3 days of the entitlement to be taken during the Christmas period as determined by the School.
· There is a contributory pension scheme, which staff may join if they wish. Details are available from the School Accountant.
· Lunch is available free of charge during school term.
· Employees are eligible for reduced fees if their children attend the School.
· There will be a six months probationary period.
· The position is subject to enhanced DBS certification and satisfactory references being obtained.
Applications / Closing date
Please supply CV / Covering letter via email by 24th October 2014
Thanks - The switch port is fine as is the same that are previous firewall used and we have changed the NIC on the device itself but still does it. Unfortunately nothing seems apparent and its with Smoothwall 2nd Line now so hopefully they come up with something or send a replacement unit.