JAW

The operating system is Windows XP Pro

Hi, All I am a IT Technician & I have a Laptop which is very old & have forgot the administrator password so I cannot login. I was wondering if any one could help & give me a response on how to get past this issue. Many Thanks JAW$

Hi, All I have a Lenovo N200 Laptop & am trying to project onto my Monitor & Projector at the same time. Every time I try to do this by pressing Fn+F7 it comes up with this error: - The following settings you have selected cannot be applied properly. Change the setting & try again. Display Configuration. I have tried tweaking my display Configuration & searched for this error on Google but have had no luck. Please Help JAW$

Hi, All I have an issue with Outlook which I am using at the moment. I am trying to send a email via Outlook Web Access on our school Intranet website & the area were I type my email in is coming up with a small x. I was wondering if any one new how to fix this problem as normally on other laptops I've used it would ask me to install an ActiveX control but this time it doesn't Thanks JAW$

Hi, How do change the name I registered my Windows installation to, as I have miss spelled my company name. Thanks Jaws

Hi, All I have been using pfhdclienttools for quite a while & all of a sudden I got this error everytime I try to use it: - insert the 'pfhdclienttools' disk and click ok I have tried un-installing & re-installing it & have not had any luck in solving this problem . Can some one please help. Thanks JAW$

Hi, I didn't mean I didn,t mean I posted a similar post & get a response. I quoted previous text in my first post & no one answered at the time. Sorry if I caused any inconveniences Regards Jaws

Hi, I keep getting a keyhook.exe error every time I start the my Laptop. I have tried to un-install the SIS driver/utility & it will not un-install. I was wondering if any one can give me a helping hand. I have posted a similar message befor but no one answered Regards JAW$

I have tried to uninstall the driver & have not been able to. Also I tried looking for the registry key & could not find it. Please Help JAW$

Hi, All I'm new, I have a problem were I can't remove this error "keyhook.exe entry point not found". This error comes up everytime I boot my Laptop. I have followed the threads & tried lots of Spyware removal software but still never had any luck. I was wondering if any one could advice me on how to remove this error. Also I have run Hijack this & my report is pasted below: - Hijack This Report Logfile of HijackThis v1.99.1 Scan saved at 11:18:59, on 15/01/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16414) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe C:\WINDOWS\system32\slserv.exe C:\Program Files\Sophos\AutoUpdate\ALsvc.exe C:\Program Files\Sophos\Remote Management System\RouterNT.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Wirelwss LAN Utility\tiwlnsvc.exe C:\Program Files\VIAvinyl\ADeck\ADeck.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\ACTIV Software\ACTIVdriver\ActivControl2.exe C:\Program Files\Wirelwss LAN Utility\TIWLANCu.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Sophos\AutoUpdate\ALMon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\sistray.exe C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = eduproxy.bgfl.org:80 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O4 - HKLM\..\Run: [siS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAvinyl\ADeck\ADeck.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [ActivFilter] C:\Program Files\ACTIV Software\ACTIVdriver\ActivFilter.exe O4 - HKLM\..\Run: [ActivControl] C:\Program Files\ACTIV Software\ACTIVdriver\ActivControl2.exe O4 - HKLM\..\Run: [TI WLAN] C:\Program Files\Wirelwss LAN Utility\TIWLANCu.exe O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [statusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1010 Series\SetConfig.exe -c Direct -p DOT4_001 -pn "hp LaserJet 1010 Series Driver" -n 0 -l 1033 -sl 120000 O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe O4 - Global Startup: Wireless-G Notebook Adapter.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [iNTERNATIONAL] International* O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1173273079718 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe O23 - Service: Sophos Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" -service -name Agent (file missing) O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe O23 - Service: Sophos Message Router - Unknown owner - C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194 (file missing) O23 - Service: TI Wlan Service (tiwlnsvc) - Unknown owner - C:\Program Files\Wirelwss LAN Utility\tiwlnsvc.exe I would appreciate the help. Regards Jaws