Senior ICT Technician, Finham Park School, Coventry
Closing date: Friday 9th January 2015 4:00pm
Interview date: Friday 16th January 2015
CV’s with covering letter should be sent to the following email address:
[email protected]
(please include the subject line: Senior IT Technician Post)
Required: ASAP
Grade: Grade 5 (£20,253 - £25,440*) *Subject to pay award
Permanent: 37 hours per week, all year round
Reporting to: Senior IT Services Manager
Responsible for: IT Apprentice
For a full detailed job description and person specification please visit: Finham Park School
Job Summary:
We are seeking to appoint an enthusiastic Senior IT Technician to join our friendly IT services team. Duties will include providing support to Finham Park (Inc. Adult Education evening classes) two local primary schools and a new free school opening in 2015. You will be based at Finham Park, however the role will require travelling to our education partners with a three mile radius requiring the use of your own vehicle with fuel cost reimbursed.
The person appointed will be providing 1st and 2nd line support and must have advanced knowledge and skills related to the administration of LAN networks and server administration, ideally with at least 2 years’ experience in a previous IT related role. You will help manage the IT helpdesk, including allocating requests to the IT Technicians, escalating where necessary and offering support to the IT Technicians. You will also be a representative of Finham Park IT Services working with senior personnel to ensure that excellent customer service is being delivered at all sites.
Essential Skills:
In depth knowledge of Windows 2008, 2012 server.
Advanced knowledge and management of Active Directory, DNS, DHCP TCP/IP, IIS and Group Policy. with an awareness of server roles and client management solutions.
Expert knowledge in the use of desktop and client/server based application software.
Supporting Apple Mac servers and Mac OS X environments.
Strong working knowledge of Microsoft Office packages up to and including Office 2013.
Excellent communication and interpersonal skills, it is important that you enjoy speaking with clients. explaining technical problems in a simple terms.
Ability to work effectively both as part of a team and on own initiative.
Ability to plan, schedule and monitor own work within limited timescales.
Commitment to providing excellent ICT support services.
Working in accordance within agreed SLA’s to support education partners.
Supervisory experience.
Desirable:
Any exposure to SIMS, Mobile Device Management, and IP CCTV would be beneficial but not essential in this role.
Experience:
At least 2 years’ experience in an IT related role.
To find out more about Finham Park School please go to our website: http://finhampark.co.uk
The successful candidate will be required to undergo an enhanced DBS check.
(Previously known as CRB)
We are committed to the protection of children.
We are an equal opportunities employer.
ICT Technician - Finham Park Multi Academy Trust Required: ASAP Grade: 3 (£15,523-£17,714 per annum) Reporting to: Senior IT Services Manager Permanent: 37 hours per week, all year round Closing Date: Monday 25th January 2016 Interview Date: Wednesday 3rd February 2016 To apply please view the full IT Technician job description and personnel specification by visiting Finham Park School and completing the application form, submit your completed form to [email protected] and include the subject line: IT Technician Post. Job Summary We are seeking to appoint an enthusiastic IT Technician to join our friendly IT services team. Duties will include the basic day-to-day IT support, on-going maintenance and administration of ICT Systems at Finham Park. Predominantly working within the curriculum and administration areas of the school, you will be part of a dynamic team where you will be working together to further develop and promote the use of the latest technologies and software to facilitate an enhanced teaching and learning experience. The role will be to provide 1st line hardware and software support, support ticket logging, asset management, general IT administrative and other IT facility services to ensure that excellent customer services are being delivered at all times. The post holder will be required to drive and use their own vehicle to visit education partners to provide IT support from September 2016. Essential Skills Diagnose and resolve basic PC, printer, peripherals and specialist ICT hardware. Setup of new hardware and software as appropriate. Good understanding of Windows operating systems. Good knowledge of Microsoft Office applications. Good communication and interpersonal skills, it is important that you enjoy speaking with clients explaining technical problems in simple terms. Be able to produce user friendly technical documentation. Be able to work under own initiative. Commitment to providing excellent ICT support services. Desirable Any exposure to SIMS Other information: The successful candidate will be required to undergo an enhanced DBS check. At least 2 years’ experience in an IT related role.