sab_sophos

Hi Bro, This link - Sophos Anti-Virus for Windows 2000+: Data Execution Prevention message displayed when closing Windows Explorer gives the four options under 'What to do': * Disable Web Content Scanner BHO locally (Sophos kb 36265) * Disable Web Content Scanner BHO centrally (kb 45206) * In EM Library subscribe to the fixed RC2 package (same kb, 46484) * Disable Explorer.exe from loading Web Content Scanner BHO (same kb) So the domain policy is the second of the four options. If you only have a few machines affected, it's easiest to go for the first or fourth option. For more machines, the second or third. Simon B. Sophos support.

Hi all - - yes, the 7.6.1 main update should contain the fixed version. '7.6.0 RC2' is the workaround - switching the web-scanner 'off' by default. Yes, as Michael says, switching it off using the domain policy will also mean that you don't need to go to the RC2 package, so that might be simpler - it's up to you. (yes, please set it to '0, the add-on is disabled for all users of this computer', and remove the policy when 761 comes out). Re. these problems - sorry everybody.

Hi John, I think Scott, in his earlier post, meant "7.6.0 RC2", which was indeed released on Friday the 3rd of October. (7.6.1 is not due until the end of October) - sorry for the mix-up. Simon B., Sophos Support.

Hi all, Thought I'd give you an update on this. PROBLEM: As per: Sophos Anti-Virus for Windows 2000+: Data Execution Prevention message displayed when closing Windows Explorer WORKAROUNDS: As well as the three solutions outlined in this article (1. disable the scanner locally, machine by machine, 2. disable the scanner globally using a domain group-policy, or 3. stop Explorer.exe from loading the Sophos Web Content Scanner), - there's now a fourth option, a special 'RC2' build of Sophos Anti-Virus that comes with the web-scanner switched OFF by default. I'd recommend this one over the previous 3. You need to set EMLibrary to download it, as follows: 1) 'Select parent' in the EMLibrary Console needs to be set to 'es-central-3...' , not es-latest-3.... (choose it from the drop-down 'select parent' menu - your normal credentials should work). 2) Under the 'select packages' menu, select either : (i) 'Windows Endpoint Security and Control 8.0 with SAV 7.6.0 RC2 VDL4.34E' , or (ii) 'Sophos Anti-Virus for Windows 7.6.0 RC2 VDL4.34E' - the 'RC2' in the name means it's the special build. If you unsubscribe from your 'normal' SAV / Endpoint Security package BEFORE subscribing to the RC2 version, then you'll be able to download the RC2 into your usual Central Installation Directory, and your client PCs will update to it automatically. Alternatively, specify a different CID, then change the client-PCs' updating policy accordingly. Hope this helps. Simon B. Sophos Technical Support, Abingdon. Contact Sophos technical support - Enterprise solutions