after opening file there is a box in upper left corner. click on the box with ... and the default is page width. You have to change it to entire page and then it works correctly.
I upgraded to smartboard 11 and now all of my activities are cut off at the bottom. You have to scroll down when it is on full screen version. Smattech said to press ctrl + shift + o but that doesn't change it. Does anyone know how to fix this?