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nereik23

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About nereik23

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  • Occupation
    Software Development/ Deployment Solutions
  • Location
    Brisbane
  1. Hope I put this in the right area. So I'm hoping someone else has come across this issue. One can only hope. Also apologies for the back story.. A user had requested that Adobe Muse be added to our software catalog. I have created an AppV 5 package of Muse. Sequencing went well, install and program testing went great. Its after 1 week of the user using this application they have come back to me and said that Muse has used all there free disk space. At this stage there was about 25GB free. Unsure as to what had taken this space, I told them to do a backup and delete any and all data off there that they could to free some space up. I than used WinDirStat to work out where this file or files were located and taking up this space. At the time of this diagnostics I completed, I had found that there was about 20-25 PDApp.log files with corresponding time stamps in the file name in the C:\Windows\Temp folder. I removed these files, total at the time was about 23GB. I have given the computer a restart and jumped back into Muse and let it sit in the program doing nothing. After about 15 minutes or so it starts creating this log file again. Now due to the sizing of this log file, I cannot open it or see what the programs issue is. In Event Log there doesn't seem to be any errors relating to this application, or from anything relating to appv packages. Just these really big log files. So my question is, why is this happening?
  2. Hey guys, Just wanting to see if there may be some alternatives to the old database I have made up to look after tracking of repairs and loan system etc etc. Currently I have setup a database within Office Access 10 to help me manage about 1000 systems. I regularly get students coming in and have set it up so I can quickly fill in data boxes and descriptions and print a job sheet out. I also have like the main area which is the list of in progress jobs which I regularly search through looking up student repair status etc.. (sorry about the blurs) The other thing is we have 20 (Hot Swap) machines which we loan out to students while there system is in for repair. So I also have the ability of tracking who has what. Want I am wondering is, eventually I would like to scan systems in and the case details to auto fill in with the students information and past repairs etc etc.. All our machines have a service tag on the bottom base, which also have barcodes, which also happens to be recorded in an excel spreadsheet, our asset register. So is there any software out there which has a similar setup to this. Really wanted to just add the ability of scanning in barcodes into database and make it see the asset register spreadsheet, but the only thing is access takes a copy of this spreadsheet for itself so if we update it (Which is pretty regular) there updates don't come across which means I would have to update the database pretty much every week. The other thing is I would like to put this onto the intranet/ internet. I have tried to upload it into a usuable sharepoint setup on the server but not much has happen with that either and screen of errors basically appeared. Idea behind this was to beable to go anywhere in the college and load up the database without having to be on certain user accounts. Also to be on any computer with network access and type in the url and password and be able to load it up. What software are other IT student support techs using? Thanks heaps, Kieren
  3. Hi Michael, thanks so much for the reply. We haven't actually tried that, we usually create a local admin account, but quite possibly that would be a much easy way to go. That can go down on the stuff to do today. With local policy, I have created a configuration setup see attached PDF below, but there's 2 problems with that. When I log into the admin account, the local policy is still applied. Will also work with any other accounts that logon to the system (student accounts etc). I would like to be able to login to the admin account and modify the system if needed without to much alteration, getting into the system. I will be trying this out today --> Local Group Policies - Apply to All Users Except Administrators - Windows 7 Forums.. PDF: http://non-stop-tech.com/ftp/Local%20GPO%20Configuration%20of%20Windows%207%20Student%20Systems.pdf The other thing is I would like to use local GPO to block other programs as well, but not sure if I'm going to have to use local polilcies as well as something else. I am looking at using AppLocker but I have never used it before and not sure how effective it is. Also I am trying to work out, can this be applied to blocking games from being run? Always copies of HALO, and counter strike (just to name a few) on these machines, usually always taking up space and instead of saving their school work, they cant because they don't have any more room left out of 160GB hdd! The other common one is the SWF flash files. We do need to run swf for some classes here so not sure if I can even tackle that one. If there was software which was going to take the place of local group policy (like winselect) I wouldn't want it to be network deployable. This was such a pain when we used faronics sever management tool to deploy the software out over the machines. When I was creating the initial image at the end of last year, I wanted to have this installed during no sys prep, but for some reason as soon as it came time to capture, the image would corrupt itself each time, then I took out the software and it captured fine. Finally it came to being installed after the final sys prep image. So every time I have to do a re-format on a system, that software has to be installed and setup every time!! Its not too good when you do that nearly 20 times a week. The other thing is, even with a fresh install of the OS, the software doesn't always deploy even though it see the machine in the server.. So when I make an image, usually I create two accounts, one for the local admin, and the other is called user. User account is basically used to build up what I want the student to use program wise, start menu etc etc. Eventually we make two copies of the 'default' account in the users folder on C:, one called default_(with date create), and the user account gets renamed to the new default account. Than from their sys prep is captured and the setup I have made in the user account gets used as a standard setup for all student accounts. The admin account is mostly used just as a diag account, or if I need to install additional software I can go into this and install with full admin rights. Both these account are created as Administrator accounts when the system is first setup. Should I create the user account as a standard account to prevent tools from sys32 being used? Thanks again for your suggestions and help,will be trying them out today and seeing how it goes. Kind regards, Kieren
  4. After reading through most of this site (might I add what a useful resource! Thanks for that). Were currently are looking at upgrading our lock-down software on our system we use and wondering if anyone out there might have a good suggestion for us to try. Currently we have about 1000 netbook and notebooks. We're using the Dell Latitude 2110 (years 7-8-9) and the latitude 6220 (year 10) with Windows 7 Pro 32bit. For lockdown we used to use Faronics WinSelect. Do not recommend it!!! It is filled up with hours and hours of headaches.. Basically lasted a few months and the students worked out a way of passing it. Also the support is hopeless as they are in Canada and we are in Brisbane and there is quite a significant time difference which usually made one of us pretty tired the next day. We have adopted the policy where the student cannot change anything on the system (hardware - wireless settings, graphical options etc) or customise desktop space, icons and install games all the time!! The other thing is we are opting for a dual boot setup, one with a (@ Home) partition and the other for (@ School). Both will be running Windows 7 Pro 32bit, and there will also be a link up between the 2 OS partitions for a data drive. So in total on the hdd there should be about 4 active partitions. So what I am wondering is are their options to perform these tasks; 1)It can't interfere with the partitions 2) Can be applied and not get effected during the image process using altiris. (Involves the no sys prep and sys prep stages) 3) The school side can still access domain, not interfere with student shares, and I can add software and usual programs to start menu. 4) Also is not relied on by network deployment. (Learnt the hard way with winselect) 5) Block out the settings for the kids. With experimenting with local GPO I have found that, (for example if a student wanted to get into control panel with local GPO set) all they had to do was copy a shortcut from sys32 folder within windows, copy it to a usb drive, put it into the computer and run it from there and opens up with no worries. Even though I have set it to deny access to control panel for all users. Funny thing is if you couldn't get a copy of it there's no way of gaining access to control panel. The other thing is we also need the usb ports so we cant disable it which would fix the problem quite quickly. Any help with this would be GREATLY appreciated!! Thanks heaps. Kieren
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