I know I’m new here and still finding my way around, so apolgy's if I'm talking out of turn, but need to make a few comments about I-desks.
We have had I-desks for over 4 years and for 99% of the time have had excellent service from I-desk.
We too researched the market and we wanted something that was safe secure and flexible and I-desk fulfill all those needs.
Yes, we have had the odd problem, but you expect that with IT…..is that not what we professional’s expect!!
But I-desk have always responded quickly and the problem always resolved sometimes not quite as quickly as we would have wished, (That’s why they only get 99%) but always to our complete satisfaction.
I’d like to respond to a few points made by “Gwendesâ€, who I’m sure is an IT professional and must be very good at his / her job, but did you not think to do a quick google for the power supplies?
i-desk power supplies ARE standard, I’ll be pleased to send you several links for various PSU suppliers, but there’s little to choose price wise from those found on the internet or those that i-desk can supply.
And with i-desk you have the added advantage knowing that you have exactly the right product for the job.
DVD drives are NOT bolted to the cassette case, but screwed in and are easy to replace, we have done this several times without any problem or trouble.
Kids being what they are …….posting coins and all sorts of rubbish in the DVD drives means they need to be replaced, so the last lot of I-desks we bought don’t have any DVD drives.
All our I-desks have 2 USB ports to the front and our new I-desks have an additional 2 x USB to the desk top, (Attached to the monitor arm……how neat is that!)
So “Gwendes†if your “I-desk†only has one USB, and your DVD drive is BOLTED to the case, are you sure you even have I-desks??
i-desk like any supplier today has to be competitive and respond to problems quickly, I know from conversations I’ve had with Steve Morgan at I-desk that there have been a lot of changes at I-desk, but there’s no point in grumbling on a website like this, talk to them, tell them what the problem is and they will sort it out.
They always have for us!
We recently had some of the earlier I-desks upgraded , with new motherboards, memory and hard-drives and we were quoted a competitive price for i-desk to do all the work.
The work was done quickly and professionally and Steve Morgan was very helpful in making sure that everything went smoothly and without any hitches.
We are very pleased with the results.
My advice to anyone with a problem would be
Don’t grumble, pick up the phone and contact Steve Morgan….he is pleasure to do business with and gets things done!
We now have three rooms with a total of 60 I-desks and are so pleased are looking to have more………….
Lifes too short to worry about IT, get a life…………get i-desks
