I was having the same problem in Web Jetadmin until yesterday. For some reason, when you create a configuration template you get a lot more options than when you right click on a printer to configure it.
The fix:
- In WJA, under device management, go to Overview > Configuration, Templates
- Right click on Templates, and click Create configuration template...
- Click the Security box, then Control Panel Access
- Choose your settings, name the template, Next, Create Template, Done
- Navigate back to your device, right click it, Configuration > Apply configuration template > Your_New_Template
That should solve it. Worked for my printers yesterday.
Note: I'm running HP Web Jetadmin version 10.2.73942 (versus the current 10.2.80493), so those steps may appear slightly different if you have a different build.
Also note: I was led here by Google. I created an account just to respond to this question. I am extremely new to print management (about 40 days into the job), so I'm pretty excited to have found a community to discuss any Web Jetadmin issues I will most certainly have in the future.
