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allenm62

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Everything posted by allenm62

  1. 1. I have joined the Multipoint Server machine to the domain. -- Try logging onto the host with the desired machine name, or domain name as is your case. Many times, the client seats cache the domain/machine name from the host. 2. I am not able to update the firmware. I click on update firmware on the Vspace Server installed on the Multipoint Server client but nothing seems to happen. What am I doing wrong?? Do I need to do this from a client if so how? -- You should be able to update firmware from the host. Technically it is sending a 'get request' to the L300 which in turn retrieves the firmware update from the nearest vSpace host. You can certainly try it from the L300 directly and that is probably better in this due to the fact that if there is an error message or inability to update, it will display the results on the device screen which does NOT happen when updating from the console. I'm assuming that the devices are in the same subnet as the host, if that is not the case then you will need to put them in the same subnet or VLAN to do the updates. If you're on firmware v1.0 or newer, you can also update from an ftp server. Current vSpace software is v6.6, firmware is v1.6 for WMS 2011. 3. Occasionally the clients just seem to drop connection to the server. I can log back in straight away and everything works as expected but this is annoying and something the staff and pupils would struggle with. Any ideas why this should be happening? The whole suite is using a gigabit switch and the server is an i7-2600, 16Gb Ram, 120Gb SSD etc. -- You need to get on the latest firmware update. Some of the earlier firmware versions exhibited this behavior. Once you're updated this should be greatly reduced if not eliminated all together.
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