Rav-Singh

Sorry about the late reply, AB Tutor released 7.3.0 which generally fixes the issue however, on some machines (5-10 out of 400) it didn't, so completely uninstalled AB Tutor and deleted user profile (may not need to do this but I found some student profiles were saving error default proxy) installed version 7.3.0 and that seems to fix the issue. Big thanks for everyone for advice and guidance !!!! Kind Regards Rav Singh

Hello everyone, big thank you to every one for replying, did speak to AB Tutor technical support and they said they are in the process of rectifying the well known proxy issue with version 7.3.0 (out tomorrow but on the web site already). I'm in the process of pushing it out at the moment will keep up updated on the progress, thanks again for your support chaps ! Rav

Hello Plexer, we have a Classroom Management Solution installed (for the last couple of years) called AB Tutor but only running on some machines.

Thanks for your reply JackcPickup, 3x machines had been down to Malware however, 8x machines had nothing in quarantine even after we ran the AV software.

Hello everyone! Over the last two weeks we have more and more machines unable to connect to the internet in school via the proxy server. When checking the laptops\desktops in question, in Internet Options- Connections- LAN Settings the proxy server address box is grayed out however, the 'Use proxy server' box is checked and when clicking on advanced the HTTP and Secure server is set as 127.0.0.1 port 51139. Please see the attached doc for more info. Can any one help? Many Thanks RavIE ERROR.docx

Hi Chazzy, I have ran the command below - To run Gpresult.exe on your computer Click Start, click Run, type cmd, and then press ENTER. Type gpresult /z>gp.txt to write the output to a text file that is named Gp.txt. Type notepad gp.txtto open the text file. and got the following result- Microsoft ® Windows ® Operating System Group Policy Result tool v2.0 Copyright © Microsoft Corp. 1981-2001 Created On 14/01/2014 at 15:32:53 RSOP data for -------- on R54-07 : Logging Mode ---------------------------------------------------------- OS Configuration: Member Workstation OS Version: 6.1.7601 Site Name: N/A Roaming Profile: N/A Local Profile: C:\Users\sweepupd Connected over a slow link?: No USER SETTINGS -------------- CN=sweepupd,CN=Users,DC=kingsbury,DC=pri Last time Group Policy was applied: 14/01/2014 at 15:05:21 Group Policy was applied from: W2K8R2DC02.kingsbury.pri Group Policy slow link threshold: 500 kbps Domain Name: KINGSBURY Domain Type: Windows 2000 Applied Group Policy Objects ----------------------------- Default Domain Policy Local Group Policy The user is a part of the following security groups --------------------------------------------------- Domain Admins Everyone SophosUser SophosAdministrator BUILTIN\Administrators BUILTIN\Users NT AUTHORITY\INTERACTIVE CONSOLE LOGON NT AUTHORITY\Authenticated Users This Organization LOCAL Domain Users SCVMMAdmins SophosDomainAdministrator Denied RODC Password Replication Group EMLibrary Users Sophos DB Admins SophosAdministrator High Mandatory Level The user has the following security privileges ---------------------------------------------- Resultant Set Of Policies for User ----------------------------------- Software Installations ---------------------- N/A Logon Scripts ------------- N/A Logoff Scripts -------------- N/A Public Key Policies ------------------- N/A Administrative Templates ------------------------ GPO: Default Domain Policy KeyName: Software\Policies\Microsoft\Windows\NetCache\DisableFRAdminPin Value: 1, 0, 0, 0 State: Enabled GPO: Default Domain Policy KeyName: Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoStartMenuMorePrograms State: disabled GPO: Default Domain Policy KeyName: Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum\{450D8FBA-AD25-11D0-98A8-0800361B1103} Value: 1, 0, 0, 0 State: Enabled GPO: Default Domain Policy KeyName: Software\Policies\Microsoft\Windows\NetCache\NoReminders Value: 1, 0, 0, 0 State: Enabled GPO: Default Domain Policy KeyName: Software\Policies\Microsoft\Windows\NetCache\NoMakeAvailableOffline State: disabled GPO: Local Group Policy KeyName: Software\Policies\Microsoft\Windows\Explorer\PowerButtonAction Value: 1, 0, 0, 0 State: Enabled GPO: Default Domain Policy KeyName: Software\Policies\Microsoft\Windows\NetCache\NoCacheViewer State: disabled GPO: Default Domain Policy KeyName: Software\Policies\Microsoft\Windows\Control Panel\Desktop\ScreenSaveActive Value: 48, 0, 0, 0 State: Enabled GPO: Default Domain Policy KeyName: Software\Policies\Microsoft\Windows\NetCache\NoConfigCache State: disabled Folder Redirection ------------------ N/A Internet Explorer Browser User Interface ---------------------------------------- GPO: Default Domain Policy Large Animated Bitmap Name: N/A Large Custom Logo Bitmap Name: N/A Title BarText: Kingsbury School & Sports College UserAgent Text: N/A Delete existing toolbar buttons: No Internet Explorer Connection ---------------------------- HTTP Proxy Server: eduproxy.bgfl.org:80 Secure Proxy Server: eduproxy.bgfl.org:80 FTP Proxy Server: eduproxy.bgfl.org:80 Gopher Proxy Server: eduproxy.bgfl.org:80 Socks Proxy Server: eduproxy.bgfl.org:80 Auto Config Enable: No Enable Proxy: Yes Use same Proxy: Yes Internet Explorer URLs ---------------------- GPO: Default Domain Policy Home page URL: Search page URL: N/A Online support page URL: N/A Internet Explorer Security -------------------------- Always Viewable Sites: N/A Password Override Enabled: False GPO: Default Domain Policy Import the current Content Ratings Settings: No Import the current Security Zones Settings: No Import current Authenticode Security Information: No Enable trusted publisher lockdown: No Internet Explorer Programs -------------------------- GPO: Default Domain Policy Import the current Program Settings: No For whatever reason under Folder redirection it says N/A however in the GPO the desktop is down as redirecting to '\\w2k8r2dc01\ICONS\Students\Desktop' Any ideas? also is this the correct command to get GP results ? Thanks Rav r54-07 gp results.txt

Hi Shimmer45, I only have 1 error in Event Viewer relating to folder\desktop redirection I have attached a screen shot for more info. Thanks Rav

It is identical to what you have in the picture bladedanny. Thanks Rav

It is identical to what you have in the picture bladedanny. Thanks Rav

Thanks bladedanny, i dont have anything under Options I have attached a picture for more info. Thanks Rav Singh

Thanks FN-GM, ive tried that and then ran gpupdate /force command however still not working. Thanks Rav

Desktop Redirection Window 7 Hello Everyone, We are running a network mainly consisting of W2k8R2 servers and recently most students and some staff have stopped getting a redirected desktop. Is their a command that can tell me where a machine is looking to for a redirected desktop? Also redirected start menu shortcuts\icons have also disappeared. I Have attached a picture of Group Policy Management and where its redirecting student desktops to (staff desktops are redirected to the same server IE- '\\w2k8r2dc01\ICONS\Staff\Desktop' instead of '\\w2k8r2dc01\ICONS\Students\Desktop') Many Thanks Rav Singh

Sorry forgot to mention redirected start menu shortcuts\icons have also disappeared. Thanks Rav

Hello Everyone, We are running a network mainly consisting of W2k8R2 servers and recently most students and some staff have stopped getting a redirected desktop. Is their a command that can tell me where a machine is looking to for a redirected desktop? I Have attached a picture of Group Policy Management and where its redirecting student desktops to (staff desktops are redirected to the same server IE- '\\w2k8r2dc01\ICONS\Staff\Desktop' instead of '\\w2k8r2dc01\ICONS\Students\Desktop') Many Thanks Rav Singh

Big thank you for all replies will try them and report back ! Thanks again Rav Singh