JCT

Hi I've reached out to you via PM but for anyone else browsing Edugeek, my name is Colin Turner and I'm the Head of Operations at RM. As you may have noticed service hasn't been great of late but we have taken note of the feedback and made some changes that will become obvious as you interact with our team this week. As of Monday 13th of May we have moved support for our Broadband products back to the UK. While we have had a couple of teething issues this week I can assure you all that things will improve in the coming days / weeks and we can put the recent issues behind us. In the meantime if you are having any significant issues and dont feel the team are aware or responding please reach out to me and I'll ask our Service Desk Manager to have a look. Thanks Colin Colin Turner Head of Operations RM E: [email protected] http://www.rm.com RM, Office S001, New Alderston House, 3 Dove Wynd, Strathclyde Business Park, Bellshill, ML4 3FB

Morning I'm one of the Support Managers here at RM. If you want to PM me your contact details (RM ID if you have one, your name school etc.) I'll arrange for an engineer to get in touch. Cheers Colin

Morning both I'm a Support Manager in RM so happy to help out if you are having any issues. bclarke have you had a look at RM Books - How to download and activate the RM Books app on an Apple device (how to activate RM Books on an Apple device) ? If that doesn't help you further you can log a support call with us via the RM Books Help and Support section at https://www.rmbookshelf.com/Help Regards Colin Colin Turner Group Leader, Implementation & Customer Support RM Education

Hi Garacesh RM Maths isn't officially supported (or validated) on W7 Network clients however this article on the RM knowledgebase should help you How to install RM Maths version 4.1 on a client-server network Regards Colin Colin Turner Group Leader, Implementation & Customer Support RM Education

Expect a call from Adrian in my team. Regards Colin Colin Turner Group Leader, Implementation & Customer Support RM Education

Hi If you need any further advice feel free to PM me - I manage (amongst others) the SWGFL Customer Service Desk in RM. Happy to help if I can. Regards Colin Colin Turner Group Leader, Implementation & Customer Support RM Education