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Systems Engineer - Arts University Bournemouth - £24,285 -(progression to £28k) - Closes 03/05/18 https://employment.aub.ac.uk/Vacancy.aspx?ref=AD0651 Systems Engineer (Digital Learning) Salary: £24,285 (progression to 28k) Full Time 37 hours per week Closing Date: Thursday 03 May 2018 Interview Date: Tuesday 22 May 2018 Reference: AD0651 This post offers an exciting opportunity to join Digital Campus Services (DCS). The Systems Engineer role sits within the Digital Learning team, providing technical support for desktop deployment, basic server and network connectivity, physical and virtual desktop resources and mobile devices The post holder must have a variety of technical skills in desktop deployment via Microsoft System Centre Configuration Manager (SCCM), basic networking, centralised storage, user authentication, licence control and the ability to deal with a variety of issues on Microsoft Windows and Apple based resources. The post is required to maintain and develop systems and operational workflow processes and provide clear and concise documentation for both technical and non-technical stakeholders if required. The post provides an important source of support and advice for staff and students in the operational delivery of the ICT and specialist resources. The postholder will join a team of System Engineers in the delivery of a proactive service for students and staff. The successful candidate must have strong technical knowledge and experience to provide flexibility and developments in existing and new systems to enable greater provision within Digital Campus Services. The Arts University Bournemouth continually strives to maintain up to date technology and the post holder is expected to maintain and extend their skills and knowledge base in ICT and digital learning developments.

https://employment.aub.ac.uk/Vacancy.aspx?ref=AD0546 Systems Engineer (ServiceDesk)Salary: £23,879 per annum Full Time 37 hours per week Closing Date: Wednesday 05 July 2017 Interview Date: Tuesday 25 July 2017 Reference: AD0546 This new post offers an exciting opportunity to join Digital Campus Services at the Arts University Bournemouth, one of the best specialist creative arts universities in the UK. The Systems Engineer role, sits within the ServiceDesk team and supports the ServiceDesk Team Leader and the rest of the team, to enable and provide a reactive and proactive second and third line technical support for students and staff. You will have a strong technical understanding of ICT infrastructure that incorporates Windows and Apple based resources, mobile devices, user authentication, print, audio visual resources and online services. The role must support and develop ServiceDesk processes and procedures in pursuit of delivering excellent customer service and support high quality digital resources and services as required by our strategic plans. You must have an excellent customer services presence and be able to communicate and work with a wide range of stakeholders (technical and non-technical) to ensure resolution and continuity of ICT provisions. The post will also engage with senior colleagues within Digital Campus Services across the Digital Learning and Business Development sections. A Service Desk system is used to maintain calls and monitor assets, good Microsoft Office and data entry skills are required to ensure integrity of data. The post is expected to be flexible in working hours with the growing demand of students and staff requiring 8:00am to 7:00pm and sometimes weekend cover. The successful candidate will join the vibrant and creative AUB community in its intentions to excel in the delivery of a flexible, responsive and exciting digital learning and support environment.

https://employment.aub.ac.uk/Vacancy.aspx?ref=AD0545 Salary: Starting salary £20,046 per annum Full Time 37 hours per week Closing Date: Tuesday 04 July 2017 Interview Date: Monday 24 July 2017 Reference: AD0545 This new post offers an exciting opportunity to join Digital Campus Services at the Arts University Bournemouth, one of the best specialist creative arts universities in the UK. The Service Desk Technician will work closely with the Service Desk Team in the delivery of a proactive and reactive Service Desk provision for students and staff. You will have an established knowledge of working under Service Desk processes and procedures in pursuit of delivering excellent customer service and supporting high quality digital resources and services as required by our strategic plans. You will have a good technical understanding of ICT infrastructure that incorporates Windows and Apple resources, mobile devices and online systems, and may have a good knowledge of ‘Bring Your Own Device’ (BYOD) initiatives. The role will also require you to have an operational knowledge of Audio Visual resources. You must be able to communicate at various levels and offer excellent customer service skills in a busy and active environment. A Service Desk system is used to maintain calls and monitor assets, good Microsoft Office and data entry skills are required to ensure integrity of data. The post is expected to be flexible in working hours with the growing demand of students and staff requiring 8:00am to 7:00pm and sometimes weekend cover. The successful applicant will join the vibrant and creative AUB community in its intentions to excel in the delivery of a responsive and exciting digital learning and support environment.

For your information this a full time position not an 18 month contract. Advert has been modified. http://employment.aub.ac.uk/Vacancy.aspx?ref=AD0377 Salary: Starting salary £23,619 Full Time 37 hours per week Closing Date: Sunday 14 February 2016 Interview Date: Wednesday 09 March 2016 Reference: AD0377 This is a new post which offers an exciting opportunity to join the Digital Campus Services team. The Systems Engineer post, sits within the ServiceDesk team, to provide second and third line technical support for academic and business ICT resources, through fault finding and technical resolution as well as desktop, mobile and online delivery, configuration and maintenance. The postholder must have a wide variety of technical skills in the ability to support both Windows and Apple Macintosh based resources, user authentication, print, audio visual resources and online services. The post holder must have an excellent customer services presence and be able to communicate and work with a wide range of stakeholders (technical and non-technical) to ensure resolution and continuity of ICT provisions. The post will also support senior colleagues within Digital Campus Services across Digital Learning and Business Development initiatives. The successful candidate will join the vibrant and creative AUB community in its intentions to excel in the delivery of a flexible, responsive and exciting digital learning and support environment.

AD0370 Senior Infrastructure Engineer - Employment at AUB Senior Infrastructure Engineer Salary: £28,982 to £32,600 Full Time Permanent, 37 hours per week Closing Date: Tuesday 26 January 2016 Interview Date: Wednesday 24 February 2016 Reference: AD0370 The Senior Infrastructure Engineer has a key role within Digital Campus Services in managing, maintaining and developing the Network and Server Infrastructure services of Arts University Bournemouth (AUB). The post will manage two technical team members and support a key range of technologies and systems developments with associated budgets. This role will actively support operational and strategic objectives to implement and maintain an enterprise level infrastructure with virtual and physical servers, centralised storage and wired and wireless networking. The post holder will work closely with the Head of Digital Campus Services and DCS Operations Manager to research, develop and test new and integration of systems to support efficiencies and improved information workflows. AUB actively maintains leading edge technology through consistent investment and upgrades and works closely with third parties to identify new technologies and current trends within the sector. The successful applicant will join the vibrant and creative AUB community in its intentions to excel in the delivery of a flexible, responsive and exciting digital learning and support environment.

AD0310 Systems Officer – Business Development - Employment at AUB Scale ranges from 23-26 Systems Officer – Business Development Salary: £23,386 Full Time - Fixed Term (18 months) Closing Date: Wednesday 15 July 2015 Interview Date: Wednesday 12 August 2015 Reference: AD0310 http://employment.aub.ac.uk/Upload/vacancies/files/400/Systems%20Officer%20BusDev%20JD-1May15.docx - job description http://employment.aub.ac.uk/Upload/vacancies/files/400/Person%20Specification%20-%20System%20Officer%20Bus%20Dev-15May15.docx - person spec This is a new post which offers an exciting opportunity to join the Digital Campus Services team. The Systems Officer post, which sits within the Business Development team, will provide technical support for professional services computer hardware and associated user applications, virtual management software applications e.g. Citrix, VMWare, and network infrastructure. The postholder will work alongside and support a team of System Officer Technicians in the delivery of a pro-active service for students and staff in the business development sections. The successful candidate will have strong technical experience in virtual desktop (Citrix) and server infrastructure (VMware) to maintain and enhance business systems and efficiencies. The postholder will also support work within professional services to provide flexibility and developments in existing and new systems to enable greater provision for students and staff. The post will also support service desk escalation and senior colleagues within Digital Campus Services initiatives. The successful candidate will join the vibrant and creative AUB community in its intentions to excel in the delivery of a flexible, responsive and exciting digital learning and support environment.

Jobs in Dorset on Dorset For You - Job Details - ICT System Administration and Development Specialist Salary: £25,727 - £28,127 p.a. Closing date: 15/12/2013 Reference: CB3407 Employment type: Full time Location: Christchurch, Wimborne The Christchurch and East Dorset Councils Partnership has successfully brought together its ICT infrastructure and service teams. To further improve the performance and levels of service received by the Councils the partnership is recruiting a Systems Administration and Development Specialist to oversee the day to day administration of the ICT Service. The post holder will provide technical support for the systems and databases used in the delivery of the partnership's services. The successful candidate will • Focus on the development of systems in use to deliver the services of the partnership. By supporting the business to implement updated or new solutions the post holder will play an integral role in ensuring that the partnership is able to deliver services in an effective and efficient manner. • Provide reporting services to the business as required through the use of SQL reporting services. By supporting project delivery from the outset the post holder will gain knowledge of the business needs and be better placed to support the day to day operation of services through advice and guidance on the best use of systems. The post holder will be expected to work from both Furzehill and the Civic Offices and be able to travel between various sites as required. The successful candidate will benefit from on-going training and the opportunity to influence the development of the ICT Service. For an informal confidential discussion about this role, please contact Paul Downton, ICT and Information Manager, on 01202 495137 Applications must be received by: Sunday 15th December 2013

ICT Portfolio Support Salary: £19,817 - £21,734 p.a. Closing date: 15/12/2013 Reference: CB3416 Employment type: Full time Location: Christchurch The Christchurch and East Dorset Councils Partnership has successfully brought together its ICT infrastructure and service teams. To further improve the performance and levels of service received by the Councils the partnership is recruiting two Service Desk Support Specialists to contribute to the delivery of the ICT Service Desk. The ICT Service supports 500 plus employees and Councillors across 12 sites. The successful applicants will be customer service focused and possess the necessary technical knowledge to maintain service provision. The post holder will be expected to work from both Furzehill and the Civic Offices and be able to travel between various sites as required. The successful candidate will benefit from on-going training and the opportunity to influence the development of the ICT Service. For an informal confidential discussion about this role, please contact Paul Downton, ICT and Information Manager, on 01202 495137 We are unable to accept CVs in place of an application form as we require the same range of information from all our candidates. All future communications (interview invites and regrets) will be via e-mail. Applications to be received by: Sunday 15th December 2013 Jobs in Dorset on Dorset For You - Job Details - ICT Portfolio Support

The Christchurch and East Dorset Councils Partnership has successfully brought together its ICT infrastructure and service teams. To further improve the performance and levels of service received by the Councils the partnership is recruiting two Service Desk Support Specialists to contribute to the delivery of the ICT Service Desk. The ICT Service supports 500 plus employees and Councillors across 12 sites. The successful applicants will be customer service focused and possess the necessary technical knowledge to maintain service provision. The post holder will be expected to work from both Furzehill and the Civic Offices and be able to travel between various sites as required. The successful candidate will benefit from on-going training and the opportunity to influence the development of the ICT Service. For an informal confidential discussion about this role, please contact Paul Downton, ICT and Information Manager, on 01202 495137 NB: You will be unable to view the job description and person specification forms after this vacancy has closed. We can not accept CV's in place of an application form as we require the same range of information from all our candidates. Please be aware that further communication will be via e-mail. Jobs in Dorset on Dorset For You - Job Details - ICT Support Specialist x 2

Jobs in Dorset on Dorset For You - Search for jobs ICT Officer – Applications L1 (Fixed term until 31st March 2014) (INTERNAL AND EXTERNAL APPLICANTS MAY APPLY) (61009271) Salary: £14,733 - £15,725 Closing date: 11/03/2013 Employer: Dorset County Council Location: Dorchester Short description: Are you interested in the opportunity to work in I.T? ICT Operations Specialist (ICTOS) Salary: Partnership Grade 7 (£25,472-£27,849) p.a. Closing date: 10/03/2013 Employer: Christchurch Borough Council Location: Christchurch, East Dorset Short description: With strong technical knowledge of the Microsoft technology stack, VMWare and project management experience the post holder will support the business in a changing environment. ICT Portfolio Lead (ICTPL) Salary: Partnership Grade 8 (£28,636-£30,851) p.a. Closing date: 10/03/2013 Employer: Christchurch Borough Council Location: Christchurch, East Dorset Short description: With strong service management, business analysis and project management experience the post holder will support the business in a changing environment.

Found this today in Dorset area. Jobs in Dorset on Dorset For You - Job Details - Service Desk Team Leader Salary: Partnership Grade 8 (£28,636-£30,851) p.a. Closing date: 14/02/2013 Reference: SDTL Employment type: Full time Location: Christchurch, East Dorset SERVICE DESK TEAM LEADER Salary: £28,636 – £30,851 p.a Plus local Government Pension Scheme Hours: 37hrs per week The Christchurch and East Dorset Councils Partnership has successfully brought together its ICT infrastructure and service teams. To further improve the performance and levels of service received by the Councils the partnership is recruiting an ICT Service Desk Team Leader to oversee the day to day running of the ICT Service Desk. The ICT Service supports 500 plus employees and Councillors across 12 sites. The successful applicant will lead a team of 4 ICT Support Specialists and contribute to the day to day operation of the service desk ensuring that support is always available in line with our published service level agreement. The post holder will be expected to operate from two primary locations and be able to travel between various sites as required. The successful candidate will benefit from on-going training and the opportunity to influence and lead the development of the ICT Service. The post holder will have a proven track record of experience in a similar role. A general understanding of ITIL Service Management concepts and familiarity with project management is an essential requirement. For further details, and to apply, please visit our website Jobs in Dorset on Dorset For You - Home Page Applications must be returned by: 5pm on Thursday 14 February 2013 Interview Date: Tuesday 05 March 2013 Please be aware that further communication will be via e-mail

Jobs in Dorset on Dorset For You - Job Details - System Administration and Development Specialist System Administration and Development Specialist Salary: Partnership Grade 6 (£22,221-£24,646) p.a. Closing date: 21/09/2012 Reference: SADS12 Employment type: Full time Location: Christchurch, East Dorset SYSTEM ADMINISTRATION and DEVELOPMENT SPECIALIST Partnership Grade 6 (£22,221-£24,646) p.a. plus Local Government Pension Scheme Membership An ICT Systems Administration and Development Specialist required to work within the new ICT Service. Excellent Customer Services skills are required. The role is to administer, develop and deliver support in regard to the partnerships corporate systems and individual line of business applications. This includes the efficient and effective use of systems to fulfil partnership objectives. You will be working in an environment using the most recently released products from the Microsoft technology stack and leading systems suppliers to the public sector. Good knowledge of ITIL Service Management as well as experience of ‘business improvement’ will be advantageous. The position is required to travel within the boundaries of Christchurch Borough Council and East Dorset District Council. This post has a travel requirement and therefore you must have the ability to travel around the district and borough as needed. The post can also be considered on a job share basis Closing Date for applications: 21 September 2012 Interview date: 03 October 2012

Not sure what is offered here can fully support the ideal applicants. Also noticed the exodus of the other technician leaving one. Maybe he is going for the job? I don't like how they provide generic job descriptions/profiles either. Alot of schools do this now, which again doesnt help in recruitment.

If your young and thinking of doing a degree then moving away from hom and coping with all the new ways of life is part of the experiance. Thats the thing your not just going for a degree your going to develop as a person! Though this only counts for the younger of us. Degrees also teach you to write in a professional way, making you think in a certain way and develop your reports in the right way! You develop ways of thinking and researching not all those who have gone to uni can do. Networking is another important thing which comes with Uni! I also worked abroad and without the degrees I did have I wouldnt have been able to work abroad.

Degrees provide the degree holder with a well rounded CV when mixed with: 1) Good well rounded experiance 2) Technical certificates: a ) Management/service certs - ITIL v 3 Foundation / Prince b ) Technical - MCITP, MCTS, Security +, CCNA etc Ive done a fair amount of job searching over the years and generally ive made up my mind that degrees are on the required section of job adverts in most higher level jobs such as the 'manager'. Some may even ask for masters. Infact a cousin of mine couldn't have risen further in his career without a MBA as his bosses and future jobs required it as standard! Degrees can can also be useful at all levels of your career. If you wanted to join a graduate scheme which pay very well for entry grads up to 40k for banking it jobs for example. It also shows the employer you have reached a certain level of proficenency and have a level of intelligence in order to actually gain an academic qualification. I would say if you want to progress you career perhaps in the later years of your career a degree is quite important to get you through the first round of cvs in the bin. Perhaps you could look at doing PT studying whilst working. You could also during this time do soft skill certs which probs wont expire any time soon like ITIL v 3. Or perhaps fill out your cv with a few easy MOS certs. Also looking into is a FT degree with a placement year allowing you to bulk up your cv with a year in a possible blue chip company.