I set one of these up for a private customer just recently, after she had spent 7 hours trying to do it! It didn't take too long to connect her WiFi, and set up her itunes (without the album covers because she didn't have an itunes account) I agree the screen is sometimes unresponsive which slows things up.
Lovely toy, but not for me. Although I don't want nor need the internet or email facility, I'm next to a PC at least 22 hours a day, the camera is dreadful and there is no word, excel or powerpoint equivalent on it. 8Gb is going to be filled up pretty quick with music and 16Gb is not much better. Also no smartcard or similar slot. Lot of money for a pretty toy as well.