Ravlen

We ended up complaining to the Hitachi regional rep and got an extended 1 year warranty but I have been trying to push for a limited lifetime warranty on this specific issue. This seems like a serious flaw in the design of the unit. Out of 80 unites I have returned over 20 so far and I still have over a full year on our warranty. On top of having to constantly cycle our mounted projectors out, we are being billed for the shipping on every unit, even with them being in warranty.

Hey, I deal with a lot of projector issues with my work. We have roughly 160 Hitachi Short Throws of the ED-A100 and CP-A100 variety. Unfortunately this has been a common issue, we are into our second year and have already had more than 15 failures on the mirror door motors. The warranties have been taking care of them, however we have to take them off their mounts every time they fail. Our failures have been entirely ED-A100's and are a year older than our CP-A100's. Hope this helps.