rossperry_

Hi, If you think it would help I recommend running Wireshark while you try to login as a student. I would be happy to look at the packets. May be I can see where the traffic is failing. That might help narrow down the places to look. For example, sometimes it is not the https traffic that is the problem. Sometimes the network device is blocking the certificate verification process that is using http.

Hi Mike, It sounds like you are all set, but I just wanted to let you know you can always contact Lexia Customer Support for help with issues like these. You can contact us in the UK at 0800 883 0770. Regards, _________________ Ross Perry Manager Customer Support Lexia Learning Tel: (800) 507-2772 Lexia The Future of Reading Education™