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ICT-STE

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About ICT-STE

  1. Hello, I have the exact same issue with SIMS reports and letter definitions not opening either. It is an Windows 7 & RM Network with MS 2010 Suite but all settings have been altered for permissions should be fine. It seems to work if accessing the reports straight away after logging onto a workstation but it seems that the settings are still loading so the 2+ time of trying a 'Command failed' error is produced. Any advice as these steps above haven't been successful.
  2. Hi Marci, thanks for the reply. I understand that it is a bit of a specialist problem but I appreciate your answer. Just seeing what people's views are. I'll ask RM...
  3. Wow, thanks for your help Edugeeks! Never had such poor communication from a forum ever. Must be the method of my questioning.
  4. Following TEC1165274 both servers contain the RM Station Manager client package in the correct location. We don't have any further support with them and are pretty stuck now. Has anyone got experience of this issue?
  5. I really appreciate your support with this. Here is our dilemma. I was installing the latest hotfixes over the summer HFXCC3299 installed fine on the main DC but during the installation on DC-02 it failed due to lack of space on the D drive. Since then I have noticed that rebuilds aren't completing fully and always stopping on the XP Login screen. I followed article TEC477853 and both Health checks return fine. I have checked AD with no errors visible. I am yet to replicate as I don't want to cause any more issues. I also re ran the 299 hotfix from D:\RMNetwork\RMManage\RM Hotfixes\HFXCC3299_extracted and it completed OK (no lack of space issue this time for some reason). Rebooted and health checked with no problems. The rebuilds are still not completing. Any ideas?
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