Barticus

UPDATE: Not really a solution, but a possible work-around? If we go to Start>Run \\ we can select the printers set up on that print server, right-click and 'connect'. This will download the proper print drivers and not give us any Department ID errors on the clients. The command must be run as an account with administrator privileges, however.

Did you have any luck in resolving this problem? We are deploying a Canon I/R C5030 and have run into the same issue that you have and I am about ready to give up on Department IDs altogether.