Hi!
I'm the Program Manager for Ribbon Hero -- thanks for playing! I was going to valiantly save the day by answering your multi-account question, but you guys figured it out on your own:) Just wanted to say that we are definitely a team that reads each and every piece of user feedback, so please let us know what you think, or if there are problems that you need to be solved! Our forums are open 24/7 through the RibbonHero.com homepage.
-Sarah Faulkner (Office Labs PM)