davekimber

I have a PV Solar array on my roof , The inverter has RS232 data logging facilities. I have connected a 15mter serial cable to it from my PC. Com Port 1 19200 baud settings as per manual. The software that comes with it has installed ok and it partly sees the inverter. I have tried every setting I can think of but my PC and Inverter do not communicate. I am running W7 32bit, AMD 3200 with 4gig RAM, 2TB hd Turned off AV and firewall. any ideas? Thanks Dave

having spent the past 10 years or so as a freelance computer engineer working in Surrey schools I can honestly say that I have never had a bad experience with Edu-Tec Ltd. ClareyClogs what version of Classmaster are you using? Most of the schools I work in that use Classmaster are now running version 5.1 which is extremley smooth and interfaces with 2008 R2 very well, The pixie build feature is very tight and builds entire ICT Suites within an hour depending on the amount of packages you have installing. The new improved management console is very intuitive and very easy to manage. Glennda you seem to have some real issues with Edu-Tec! when you say that you had to send back over 60 PCs because they broke, do you mean they died or that they where physically broken. I would suspect with that amount of failures I would think Edu-Tec where shipped a faulty batch of components from one of their suppliers, I have installed and maintained hundreds of Edu-Tec PCs and Servers, and yes I have had a few dead on arrival but then again given the quantity of equipment they supply you would expect this to happen. Also how can you recommend RM for a primary school when you have no experience of using the system and according to you everything else is CR*P. Advising someone to use Vanilla when they obviously have little or no technical knowledge is quite ridiculous and shows a complete lack of understanding of the OP. I had an issue with CD/DVD drives on a couple of Edu-Tec PCs a while back not playing DVD's Turns out the firmware on the drive needed updating, when I called Edu-Tec they replaced the drives the following day and the school was very happy. I have found Edu-Tecs customer service to be very helpfull and most of the problems I have are delt with within 24 hours with the majority being delt with at the time of phoning them. I do not exclusivly use Edu-Tec I have schools running RM CC4, Ranger (owned by RM) Viglen and standard Microsoft 2008R2 I do not work for Edu-Tec or any of the leading suppliers I am solely independant and speak as I find.

We have 12 Optoma EX525ST installed between Aug 2009 and Jan 2011. They were installed by projectorsand parts.co.uk so far we have had most replaced and have an engineer onsite to de dust them almost every month. I have 4 down at the moment all with the same fault, The bulbs flicker and throw rainbow effects over the screens making it almost impossible to use. Optoma say they are looking into the problem and are trialing a new dust cover in a school. I work in over 10 schools on a regular basis and have never come across this issue in the 15 or so years I have worked in education. Has anyone had similar problems. Thanks Dave