Hi Winklehock
The permanent fix for this is to run the file "TCUpdate3.exe" from the application folder (eg. C:\Truancy Call or C:\Program Files\Truancy Call), and needs to be run on any machines running Truancy Call.
This will download an update which is compatible with Microsoft .net Framework 4, which the SIMS Summer Release now uses.
I'm very sorry if you've had a slow response from Support today - call volumes have been a lot higher than usual today - if you continue to have any issue whatsoever please register a ticket at truancycall.com/support and we will get back to you as soon as possible.
Regards
Graham Fain
Technical Manager
Contact Group
