martinleggott

Solus 3 is not suited for our school - staff expect to boot up, login, and go straight into SIMS for morning registration - they liked how the update RAN when they double clicked SIMS and then could just login as normal. With the agent, if the update hasnt ran (or fails) its the good old incompatible database and they are stuck until I set the update to install remotely! Why can't they let you use an older version of SIMS when its updated - even if its just 1 version behind - surely every version still pulls data from the same tables!! lol. Never Mind...we have to live with Capita's ways of life!

We have an issue whereby offline clients that have the solus 3 agent on do not detect a new update is required when they come online. So when i do the update, it only updates those workstations which are currently online. I then have to manually deploy the update from the server when the offline clients come online. Capita's response "This will be fixed in the next version of solus release due in february" - Really?! I'll wait to see that happen! Do they not test these things?! As a VB/SQL Programmer in previous years I like to put my 2 cents worth across to them! lol

Oh yeah - so it does!! After being on the phone to capita Support they told me the only way to view all workstations version is to click on the agents part, select a computer and view the agent details. Was advised to put in a change request. Didnt even tell me you could do it within the reports - although I did have a quick browse before I was only select Update Deployment, and not Deployed Environment - thanks! I think SIMS should follow the saying - If it ain't broke, dont fix it - as they always seem to release half-written software!! Too many fingers in one pie!! lol

Hi Everyone All schools that use Solus 3 for deploying SIMS workstation updates - please review and vote for the change I have requested. It will useful for all solus 3 admins, so please login to Supportnet and view the following url: http://support.capitaes.co.uk/ChangeRequest/DetailChangeRequest.aspx?id=%C3%97%C3%A0%C3%91%C3%9D%C3%A8%C3%A8%C3%94%C3%9F%C3%A2%C3%9E%C3%98%C3%A0 or search for change request number: 1212-1156615 we are the end users so should get our feedback noticed for product improvement, as we all know what a great product SIMS is!! **Laughs**