Dally

Luckily for me I got direct contact with one of their UK sales directors - spoke to him at BETT, so he's chasing it up with tech support on my behalf. Means i dont have to speak to them directly :-)

Yeah I was afraid that this would be the response I would get. I'm waiting on a resonse from Netgear themselves now to see if they deem it as an acceptable characteristic, I guess we'll see what they have to say. Cheers

Hi guys, a school I've worked in had a Netgear wireless system installed. The system has a starnge fault, in that if a device gets a connection, it struggles to get a connection again when its forced to restart, or mor worryingly when a user logs off, and another user tries to log on within 5 minutes. When the school contacted the supplier / installer, they were told in uncertain terms that this is a Characteristic of the system, and gave this explanation: "Briefly, it only happens if the netbooks are switched off and then on again within five minutes. The netgear access points keep a connection warm for five minutes after a netbook stops talking. If, inside that five minutes, the netbook switches on again, it requests a connection. The access point says "You've already got one", and the Netbook replies "Close that one. I want a new one". In the couple of seconds this dialogue takes, the netbook is connected to the WAP - a temporary, false connection before the real one is made" I'm no wireless networking guru, but to me this seems like a very poor system setup. Does anyone accept that this is normal, or that it should happen at all? just to clarify this problem only exists with this particular setup. we took the netgear system down and temporarily installed a Cisco point for testing, we did NOT see a repeat of this. Any advice / feedback would be greatl appreciated!