T3CHG33K

I tried the SMART Firmware Updater and when trying to detect, it was unable to detect the connected Smart Board. The Smart Board is connected directly to the PC via a vga/usb combo cable. I notice that the Smart Notebook service shuts down when running the firmware updater, is this normal?

I was first using version 10.6.94.0 but have since upgraded to the newest available version of 10.6.140.1. I will give those steps a try and post back the results. Thanks!

Hello all. I am having a issue with the Smart Notebook software that is used in conjunction with Smart Boards. The issue is that when writing with the pen on the Smart Board in a new untitled notebook page, the writing will not display until after lifting up the pen from the board. This issue showed up after downloading a different version of Smart Notebook. I tried the newest version available from Smart Notebook and also tried downgrading, but the issue is still apparent. The PC OS is Windows XP SP3. I have confirmed that this is not a hardware issue since the OS image was ghosted to others PC's that experience the same issue with different Smart Boards. Has anyone run into this issue yet? I am at a loss and haven't gotten much assistance from the vendor in resolving this issue. Any help/feedback would be greatly appreciated. Thanks!