Vizantis

I'll have a crack at that. Thanks for the info...

No offence taken, I don't remember licencing details being part of the curriculum when I completed my MCITP and CCNA certifications, and being as I have worked with VLK's since I started working in IT Support, I have never had the need to understand the finer details of licencing options. I thought this forum was for asking questions so you can continue learning in a subject that absolutely no-one will ever know everything about. Sorry that my knowledge of licence keys is a little limited, but I ensure you that I will not struggle. I thank you for clearing up the response to my query and no offence, but perhaps you shouldn't be so quick to judge anothers depth of knowledge. Cheers, V

Thanks for the reply but I don't quite understand. The majority of recovery CDs are just images of the fresh install out of the box right? Surely that means that only the recovery CD that came with whatever particular model of machine will work, after all the motherboard and other components will be different on any other model, hence the image will not work (eg a Toshiba 1400 recovery cd will not work on an older model of Toshiba laptop with the motherboard being different, or will it?) I just don't want to have to keep a copy of virtually every recovery CD for every type of machine out there just incase one of my customers loses theirs. Is there no better way to get an XP, Vista or 7 installation disk that will work with ANY XP, Vista or 7 Licence Key. A while back I re-installed a friends Dell Computer with a standard XP Pro SP2 installation disk from work (not volume licence but the CD thats all holographic, so not a recovery CD) and when prompted to enter the Licence Key, I entered the key from the label on his computer which was for XP Pro. The installer wouldn't accept the key and, being as he never had the Recovery CD (he bought the PC second hand), I couldn't re-install. Would ANY Dell Recovery CD work then, even one that isn't for his model of machine? I'm sorry I just can't quite get my head around it. Thanks again for the help. V

Hi, I have worked in IT Support for many years and I am thinking of setting up my own small business offering in home IT Support. I'm currently researching things I need to do before going out on jobs. My question is that if I come across a Customer who has a licence key label stuck to the machine but they have lost the recovery disk (like the Toshiba or Dell CDs) can I use any appropriate disk and just enter the Key on the Machine? Basically can any Windows XP, Vista, 7 installation disk be activated by any key? Just to clarify, a customer has a laptop that was pre-installed with XP Home when purchased but has lost the recovery CD. The laptop needs to be re-installed. Can I use any Windows XP Home cd to re-install the laptop, and simply enter the licence key on the laptop when prompted during install? If this is not possible, does anyone have any advice or alternate solutions? Any information will be gratefully received, V