I haven't posted on here before, but found this thread very useful when I was checking out this FOIA email, so thought I'd register to share this.
I emailed the company yesterday morning and had a long detailed reply today (at 6.30pm on a Friday evening!) full of apologies and claiming the anonymous email ID was to get unbiased data (hmm...) and was common practice although they've not used it with schools before. It appears they did not expect the response they've had from schools.
I get lots of email surveys from Schoolzone and the like, and they always manage to say who they are; my step-daughter, who works in marketing, raised her eyebrows when I asked her opinion.
