Hi - thanks for the reply. I can boot up normally and access Windows, I can also save to the hard drive. I will give a go at your suggestions.
I need to re-install as it keep having errors, that we have no idea what is causing them. The errors include, computer freezing when a spell check occurs, wireless not working properly. It seems to pick up the guest access, and nothing else, but it doesn't show you there are any available connections. We've swapped out the laptop and was hoping a wipe would just sort the Toshiba out.
James