Myron

Hello, Yes, we had the unfortunate situation where we (Studywiz Support) had set deployment dictionaries to look for the latest version (from Melbourne database) at each restart. This might sound ideal from a keep-the-dictionary-as-updated-as-possible point of view, however it's certainly not robust, as we've all seen now. It was never a requirement for the dictionary to be updated each night (as you only really need a new dictionary if the client requests a change, or a new version of the application is deployed). In future there certainly won't be any dictionaries configured to fetch from the Melbourne server, if I have anything to do with it! In relation to licenses, these a locally set on each deployment. If you were to discontinue your Studywiz contract, you can happily keep using the application until the license runs out. We're certainly not going to cut you off! Daly, I had a quick look for any outstanding tickets from October and couldn't find any. I saw a couple of replies Andrew Briggs had sent to you - but let's pick this again, shall we? Please send any queries to support@studywiz, and we'll take it from there. Thank you. Regards, - Myron Support Manager Studywiz Pty Ltd