Unfortunately Jon, it may be a quick question but it's far from a quick answer. There are many concerns regarding the functional interoperability between learning platforms and different MIS systems. I provide the training and consultancy on this subject for both ASCL and the NAHT and will willingly point you in the right direction or give pointers about what to avoid - you can contact me at Engagement in Education.
My recent investigations have revealed that helpdesks and sales teams are at best unclear about what is required or at worst, less than honest.
Alan Cowley