jheynder

Thanks again-- I did receive a call last night to see if all was fine. We were back in the clear about six p.m., and it did sound like the work at Camden became more complicated than expected.

Not costly-- we have a rarely used Groupcall account with an annual quota of use them or lose them text messages, and it was a good excuse to test the system and and use up some of the annual quota. (We didn't have any snow days this year, for example.) Since I had texted the fac/staff earlier in the day, and promised to text again when the issue was resolved, I bought in to doing two texts (including the all clear). We had a lot of faculty trying to access our services yesterday, and the first text message was to hold off and focus on something else. The second was to "come on back.." Overall, it was an example of why we have Groupcall. We have text messaging as part of our on campus student information system, but it doesn't work when we're cut off from the Internet and our mail relays.

I am happy to report that we came back up around 10 minutes ago, and services returning to normal. I am very, very relieved...

Perhaps due to your efforts, we're looking in the clear now. All services appear to be up, and I'll send an all fac/staff text message in 30 minutes if all holds. Thanks for your help-- I will definitely buy you pints at the Holly Bush if you are ever near Hampstead. Jim H (feeling much relieved...)

The expected downtime for users was no more than two hours, according to the announcement on their site. The work was scheduled to take place from 8 a.m. to 4 p.m. I would be relieved if others were down, because otherwise it feels like our school has been forgotten about. Jim H

Hi, Is anyone else on Synetrix missing all connectivity today? I know they were doing upgrade work in Camden today, but we've been down since 8:40 a.m. with nothing, and no improvement yet. Jim H

Having real issues with Synetrix today. Gonzodad, I hope you can reply to my pm to you... Thanks!