spider_monkey

Update - I eventually received the product and am happy. All said, I would use them again.

Having problems with software4students regarding delivery as well. I ordered two items before Christmas, eventually one came but the other didn't (strange, it was one order for two items). After emailing support they explained a lot of their posted items went missing in the mail - they sent me another copy that arrived ok. My next order simply went missing. I emailed support again, this time they said my address was incorrect (looking at the mail I see my house number and road name are missing). After ordering over the internet for 10years+, I have entered my address without house number and road name for the first time - I refuse to believe I entered my address without house number and road name - that would be extremely silly, its the first thing you type when entering your address, plus I have used computers all my adult. Their final reply said they will wait to see if the item is returned back to them - if it is not then I loose my money. I think this is a con; even if I was silly enough to write my address without house number and road name, this is all virtual - they know the product key - this can be sorted out but they refuse to do anything.