mcattini

Thanks for the ideas dhicks, theriver and ricki. I shall take steps to get each of these checked and report back. It may be a week or so as i need to work with the school concerned and the supplier of the licensing module used by my software. Marc

Looking on my laptop where it is installed the registry keys are created in company_name\application_name sub folders of both HKEY_CURRENT_USER\Software and HKEY_LOCAL_MACHINE\SOFTWARE. At the risk of sounding dim, where do I look for the system registry? It works fine on my laptop I can log on as any Administrator or User. However, I am not hooked up to a Windows 2003 server.

I'll need to check if any Administrator can run it or only the one who installed it with the school and get back here with the result. What's your line of thinking here sted and you'll have to be gentle as area of expertise does not encompass the Windows registry, Newtork Configuation, XP User Profiles etc. I'm more at home desiging databases and writing code.

Hi I'm having a problem with a piece of software I developed, specifically, the part of it the manages the licensing, which is the only bit that creates registry entries. The software is an Access 2002 database deployed with Access runtime In a nutshell I have a school who when they install the software on a computer running Windows XP Pro and logged in as Administrators it installs fine and starts up as expected. When I then log onto the computer as an XP User the licensing check fails (i.e. there is a problem with the software's registry entry). When I go back and login as an administrator it is fine. The school uses a Windows Server 2003 with 'Vanilla' configuration and has 3 groups set-up Admin, Users, and Staff and has Windows XP Pro on their computers. I strongly suspect that there is an issue with security policies affecting the registry. I'm assuming from looking some of the posts on here many of you have experienced similar installation problems. Could anyone point me in the direction of: 1: what might cause such problems and steps I could take to check possible causes 2: what steps I can take to check any suggested causes 3: workable solutions to them Thanks Marc