shannon

They don't send them by recorded delivery. Just by first class post - as confirmed by the wrong order I received today. If you know of a method of tracking first class post you are on to a winner.

I placed an order with them on the second of November. Last week I telephoned them to complain that my software had not arrived. They told me that my order reference was included in a batch that was "lost in the post". How would they know? I ordered a Vista upgrade and Office 2007 Pro Today I received an order containing 2 copies of Microsoft Math! I telephoned them and was told to send an email to support. I have just recieved two emails from support. The first one says that my replacement order has also been lost in the post. Again, how do they know. The second says that I will receive my order in 3-5 days. Something going on here I suspect.