NavIE

Response to the post by maark Had bad experience with this lot - got them to do flip desk room for us with 30 machines. Salesman promised us lots of stuff then left the company week before desks due to arrive. Other contacts at company not much use. Ended up putting monitors in desks ourselves and havng to use power strips on the floor instead of integrated which is a mess. Would not go anywhere near them again. Moral - get everything in writing that a saleman promises you for installation, Mark Mark, Can you please call me regards to this issue you have been having. Are you sure you have the right company as we havent had any one from our sales team leaving. Can you tell me which other contacts you have had bad experiences with? If you can call me we can find out what issues you are facing and can promise to get a resolution for you. TEL : 0870 043 4024 - Interactive Education - Technical Support

Hello All, Can i introduce myself, my name is Nav im the technical IT manager at Interactive Education. Firstly i would like to apologise for the inconvenience caused to the customers regarding the technical issues they have been facing. I am very concerned about the level of technical service received in the past, i would like to assure you all that the technical department is currently under new management and all queries will be answered and resolved. The voting system has recently had the software upgraded and we have carried out further tests and can confidently say that the system is stable. We have alot more support for the software, you can find a virtual tour on our website (http://www.interactive-education.co.uk) which explains how to create activites, create answer and question slides etc It also includes a very useful break down of setting up the clasess. I also have a walk thru video tutorial of setting up and using geneeus. Please contact me if you require this (username and password required to login to interactive website). We have a lot of happy customers in the UK and abroad and would appreciate it if you contact me if you have any problems with any of the IE products or you can speak to the customer services manager Tracey Hickinbottom on the same number. Nav Singh 0870 043 4024 [email protected]

Hi All, Can i introduce myself, my name is Nav Im the IT Technical Support Manager at Interactive Education. I have been contacted by a school who have been having problems regarding batteries dieing on the Geneeus Handsets. We found that if the receiver is plugged into laptop/desktop then the handsets will constantly communicate with the receiver thus draining the battery, this would happen even if the the units were stored in a cupboard in standby mode. We have many schools in the UK and Abroad who gaining the full benefits of this excellent Voting System. We have currently updated the Geneeus Voting System software to version 2.0 and if you do not have this then please call me or if you have any issues with the Geneeus Voting System please feel free to contact myself. Nav singh Interactive Education Technical Manager 0870 043 4024 [email protected] [email protected]