dasonix

if you guys wanna try it the latest and greatest firmware version off HP is here to get Download the rel.paris-IR5254-20090430.acl firmware file from the below ftp link. FTP Access: ftp://p2055han:[email protected]/ See a few posts above for the command to install it.

all are setup using a std TCPIP port. all other HP printers that we use of which there are thousands work ok when setup like this. For info we also set a PC up with Wireshark and kept it logging all traffic to the test printer and have not been able to locate any stray packets.

you can either update via usb, a special network installer or via a LPR ( lpr -Sxxx.xxx.xxx.xxx -Praw "filename.acl") the latest version is rel.paris-IR5254-20090430.acl. but we have been running 30/4/2009 datecoded firmware since May and still have the same problems.

We have been using the 30/4/09 firmware and it does not improve anything we ahve also investigated the switch related issue and cant seem to put the issue down to network hardware. I'm sorry to say its 100% HP related issue.

Hi guys I have looked into the xp sp2 and sp3 issue and we get the same with either SP. and as our printers are hosted on 2003 servers will have to check the service pack issue with them too. good news though is that we have HP makign a sales call next week so will hit them to resolve other issues b4 they get new business

Hello All. This thread has made very intresting reading. We currently have 6 of these printers onsite and know that 3 of the devices do suffer from this issue. Here is a bit of backround A total of 6 printers were ordered 4 from one supplier and 2 from another. This problem showed up very quickly following install. (static DHCP reservation) we tried messing about with the settings options but no result from that. What we can confirm is that this issue is NOT firmware related. and is deffo hardware related as even the latest revision of the formater boards have the same issue. Following our first call with HP we recived a new firmware update dated 30/4/09. this again didnt fix the error only gave us a new one to deal with ontop of the original. (84 Err ID31). Following much chasing and a great deal of phone calls to HP we have had 6 new formater boards and 3 printers replaced only to be left with the same original fault. This as now been ongoing for over 4 months and 3 of the printers havent seen the outside of there packaging yet as we see no point in installing them until the fault is fixed. Currently we are stuck in Indian call center hell and cant seem to get hold of anybody that can actually do anythign to assist with this issue.