aliaspeter

Freshdesk is far the best product I’ve used to date. Ours is configured to separate our different sites based on email suffix. We use the FOC version.

Look at wmi repository corruption as a possible cause.

ECS needs proxy set to 'http://proxyserver:port/' prompted for this during setup Communication and networking: The ECS server communicates via ‘https’ (Port 443) to Pearson servers. To the two service endpoints as follows: https://btecng.pearson.com/btecng/TDPService/AwardingBodyService.svc https://btecng.pearson.com/btecng/TDPService/FileService.svc • Traffic in both directions is required on port 443 to reach IP address 212.62.15.118. • The ECC client communicates to the ECS server over ports 52222 and then incrementally thereafter. • Port range to be open of 52222 – 52250. • Any software firewall on the ECS server will need to be open to allow communication to the ECS server. Client side: AD points to IP/host of ECS ID also points to IP/host of ECS TP points to ID in room A/B Use the following switches to install TP and point it to ID in room A/B msiexec /i pearson.pop.testplayer.msi /qn INVIGILATORNAMEVALID="1" INVIGILATORNAME="" add the full FQDN of the machine running the ID in INVIGILATORNAME

What version of the client are u running on the machine? Can usually uninstall from the browse control console.

This is what I have in the ini file in the package area:- [Package] Description=Browse Control Client Version=1.0.0.0 OS=5.WS WIPackage=cwBCClient.msi Commandline=ALLUSERS=1 ADDCOMMAND= USERPARAMS="-pnswc Admin 8999 192.168.0.3 dg724 dg724" INSTALLGROUP=LATE REBOOTS=1 Dont remember having any problems with it installing. What service pack are on your workstations? Stations no longer shutdown when using browse control to automate the command, this is apparent since rolling out SP3! If you use the original msi you will find it blocks all cd drives on the computers you roll it out to. I have a modified version with the function disabled by default.

Hi, What PDA are you using for Lesson Monitor? Thanks