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Thanks Nick, updated the AD and all working nicely. 8)

Hi All, Have just got around to updating to 8.4 after being on 7.9. Loving it! Look nice and sharp and appears to be running much faster than before. One of the items I really wanted to sort this time was the viewing of the 'Timetable.aspx' page. At first I could not get any kind of display using the impersonation due to how the days work. On our Sims the report produced Mon, Tues, Wed, Thur, Fri, it actually needs to be Mon1, Tue2, Wed3, Thu4, Fri5 (assuming you have a one week timetable as we do). Once I figured that out, I am able to display a timetable by searching by the UPN number of the pupil. However, on the pupils own page, and attempting to find them using their login name, I get nothing. All pupils have their UPN associated with them in the RM management console. Any help, pointers, or solutions received with a huge smile! Thank you.

Sorry to be a nuisance Nick, I've managed to get the timetable displaying now through impersonation (using the UPN). Note to others days must be Mon1:x, Tue2:x, Wed3:x, Thu4:x, Fri5:x, and so on up to 10 if you have a two week timetable. The x should be lesson number or registration time, ie Tue2:3 would be Tuesday lesson 3 and Wed3:Reg would be Wednesday registration time. Both of them being week one. However, as a student logged in, or attempting impersonation through a username it does not display. (Have all the UPN's in the RM field.) Also, although we have two registration periods during the day only one is timetabled. This is in the morning, the second one is betweeen lesson 3 and 4. Not bothered about the second one, but the first one is showing up between lesson 4 and 5! Anyway of altering it to be first thing? Image attached... Edit: Following is line from 'timetable.xml' with the reg period; 2nd Edit: Managed to get Reg at the start of the day by adding a space between colon and Reg, so instead of "Mon1:Reg" it is now "Mon1: Reg". Just need to figure out the identity issue now!

Hi Nick, sorry for delay in reply! I knew where the list options was, just I always forget to change them when I update (if I overwrite the file). Thanks for the file url on the display it's working great. (Now showing on the Staff room display screen). I was going /bookingsystem/Display.aspx. Finally, the timetable, all appears right, but it still wont impersonate. I'm guessing I've done something on the Sims export. Will look at it again. Have finally gone 'live' with version 7.9 today, had been holding back and the staff had been using v6.something. Nice staff here, but they hate change!

Been a couple of months since I've been able to do an update and have moved to V7.9. However, not keeping up with what's been happening I've a couple of questions. So if anyone can help, it would be appreciated. There were a couple of development things Nick had going and I was wondering if these are working now, as when I go to the web url they are not functioning. So first one, under booking system the 'Display.aspx' should that be functioning now? 'Timetable.aspx' I get the page no problem and I impersonate a user but nothing appears. Also noticed my timetableexport.xml is twice the size of the timetable.xml. Then finally a feature request to Nick, in the room bookings you have Year 7, Year 8 etc. May I ask that this could be something that can be configured as we're a middle school and only have years 5 to 8. It's not a massive job to edit the room bookings default.aspx, just that I keep forgetting to do it on a update! Thanks in advance to any that can help and as usual, compliments to Nick for producing this top notch product!

Hi Nick, I have same problems as Matt. But as an added issue the .xml files I've imported for 'static bookings' is not viewable on the calendar although they appear in the admin panel. Using Server 2003 and IIS 6. If I attempt to edit a static booking I get a message about tables. Sorry not to be clear, but just thought of this before I go and get an early night for a change!

Hi Nick, stirling work as always! Done the update tonight and have a couple of problems. At our school we have five lessons a day and we split the ICT bookings into 30 min slots and number them 1a, 1b, 2a etc. Attached is the screen I'm seeing with Internet Explorer 9 and Win 7. I'm also having problems deleting bookings. Also on the old booking system I still get an 'Out of Bounds' error. As attached.

Looking nice and functional, great work!

OK, thankyou Nick.

Hi Nick, may I ask for a cheeky feature request? Now, I can't code and have no idea what is involved. Be it 'Oh that's easy, will take 5 mins' or 'Are you kidding me? That will take months!'. So feel free to tell me where to go if I'm way of base! Anyway, to the request. The room booking display has perked my intrest in a long standing pain of a job I have to do. Basically, we have a display in the staff room showing upcoming events for the week, and room bookings done in a daily view. So all Mondays info is displayed on one slide, Tuesday on one slide etc. I use powerpoint to do this, and with everything else more often than not it gets forgotten about, much to the displeasure of a member of the SLT. (Have suggested that they edit it instead, but was oddly ignored!) So would it possible for the display page to do this as well? (This is where the 'Are you kidding me? That will take months!' will probably come in.) So essentially, the page ticks over every 'XX' seconds to a new day with a new daily view with the possibility of seeing 5 days in advance on the seperate pages. On these pages it would show all the room bookings for that day and any timed meetings or events during that day at the bottom of the room time tables? (For example 8.55am Whole School assembly, 1.00pm SLT Meeting, and so on.) I stress again, I am not a coder and I do have very little insight into 'what it takes'. So if I'm asking for too much I fully understand.

Can't be said enough, thankyou Nick!

Thanks Nick, any idea what could be wrong with my calendar settings causing the 'Out of Bounds' thing in Room Booking?

Thankyou Nick, have done as requested and now have a new error! This is creating a new admin ticket. The specified string is not in the form required for an e-mail address. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.FormatException: The specified string is not in the form required for an e-mail address. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. With this stack trace. [FormatException: The specified string is not in the form required for an e-mail address.] System.Net.Mail.MailAddressParser.ReadCfwsAndThrowIfIncomplete(String data, Int32 index) +1251989 System.Net.Mail.MailAddressParser.ParseDomain(String data, Int32& index) +118 System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index) +94 System.Net.Mail.MailAddressParser.ParseAddress(String data) +23 System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding) +245 HAP.Web.HelpDesk.Default.FileAdminTicket_Click(Object sender, EventArgs e) +1175 System.Web.UI.WebControls.Button.OnClick(EventArgs e) +118 System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +112 System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10 System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13 System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5563 However, the ticket does become created. Display names are also now listed in booking calendar dropdown selection, but I'm still getting 'Outside bounds of array' error when I create a booking and the new booking also only displays the username not the display name. Sorry for being a pain! Edit: Creating a non-admin ticket functions fine in help desk.

I still have issues with the booking system and helpdesk. It appears that it can not produce the 'displayName' correctly, this leads to other various errors that I've previously mentioned. Too my knowledge (after several resintalls) I have followed the set up correctly. I run IIS6 on a Win server 2003 SP2 server. Are there others out there suffering similair issues with? if so, how did you get around the displaying of the displayName? (please) The following image is from the help desk 'Create Admin Ticket' area.

Same issues with fresh install. Gonna go scratch me head and have another look. Thankyou for your support thusfar Nick, it is appreciated.

Hi Nick, Have reinstalled the 7.2 patch and there were extra files than lastnight. Apart from creating a ticket, all the other bugs are still there. Is it worth me trying a complete fresh install?

Yes, downloaded the patch update not the full version.

Further update, I've just tried a creating a ticket. In the drop down it only shows the user names ("xyz - xyz") as opposed to username and display name. Then when I attempt to create ticket I get an error page: The ticket does get created but if I click to view I get: Databinding methods such as Eval(), XPath(), and Bind() can only be used in the context of a databound control. Then finally, if I check for closed tickets: Index was outside the bounds of the array.

Still having an issue with booking and cancelling lessons. It throws up a new error: And user names are still being shown not display names. I'm using the administrator account to connect to the AD. (Thanks for quick turn around on new patch!)

Thanks Nick for the updates. The user I connect with is the admin.

Hi, apologies for starting a new thread I was not sure if to add to another? First of all Nick, thankyou for all your hardwork. What you have produced is fantastic! Now to my problem. It's late so if I'm not quite coherent in my description, I'll be blaming that fact. To help I have added pics. Firstly, when I attempt to add a booking I get the following error: That's fine, I refresh the page and the booking has been made. However in the past I'm sure the persons display name was shown with the booking, not their username? Have I missed something on the setup? Then, if I check other dates, the calendar covers the first lesson 'area', only a refresh will clear it. Then finally, if I were to cancel the booking I get a new message error, the screen greys out and I need to refresh the page again to clear: & Again apologies if these are known issues, and any help accepted in clearing them if anyone has any ideas? Edit: This done from home on Win 7 64bit, IE9. Server is 2003 running IIS6.

This has done the trick, thankyou Nick.

Hi Nick, have followed the updated pdf and when I get to the setup page I get en error. (IIS6, Server 2003) In event view this is what it's saying: Event Type: Error Event Source: System.ServiceModel 4.0.0.0 Event Category: WebHost Event ID: 3 Date: 20/09/2011 Time: 11:10:47 User: NT AUTHORITY\NETWORK SERVICE Computer: WMS-SVR-001 Description: WebHost failed to process a request. Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/46400467 Exception: System.ServiceModel.ServiceActivationException: The service '/HAP/api/setup' cannot be activated due to an exception during compilation. The exception message is: An endpoint reference cycle was detected in your configuration. The following reference cycle must be removed: webHttpEndpoint/, webHttpEndpoint/. (D:\RMNetwork\RMManage\Web Components\hap\web.config line 162). ---> System.Configuration.ConfigurationErrorsException: An endpoint reference cycle was detected in your configuration. The following reference cycle must be removed: webHttpEndpoint/, webHttpEndpoint/. (D:\RMNetwork\RMManage\Web Components\hap\web.config line 162) at System.ServiceModel.Description.ConfigLoader.LookupEndpoint(ServiceEndpointElement serviceEndpointElement, ContextInformation context, ServiceHostBase host, ServiceDescription description, Boolean omitSettingEndpointAddress) at System.ServiceModel.Web.WebServiceHost.AddAutomaticWebHttpBindingEndpoints(ServiceHost host, IDictionary`2 implementedContracts, String multipleContractsErrorMessage, String standardEndpointKind) at System.ServiceModel.Web.WebServiceHost.OnOpening() at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open() at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) --- End of inner exception stack trace --- at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath) Process Name: w3wp Process ID: 1300 Any pointers please? From anyone!