EEAN,
Sorry for shattering your love for Guardian.
I actually thing that licensing per computer/IP is still better then per user because you can have many users accessing internet from the same pc - this should be desirable for a school or offices with users on 2nd shift or kids using the same computer in the class.
Tom,
I think there is a fairly simple solution - just change the 7-days to something like 30 min.
Wireless LAN is one of the best examples - laptop users will switch between wired and wireless LAN during the day, hence 2 IP's per the same device and basically the laptop will STEAL one license from the available pool.
Another good example is if you have 11 pc's in the office but only 10 Guardian users [that's my situation in many remote sites]. Normally you don't have 10 people browsing at the same time so I though I will be ok with 10 licenses until I found out about your 7-day cache. This means that even if the other 10 users don't access internet for a week, my 11th pc will be blocked because of the 7-day cache - very silly in my opinion.
So what's my option ?, will Smoothwall sell me 1 guardian license, from what I know most likely not because your smallest purchase requires 10 licenses. So I have to pay for another 10 users just so I can get 1 additional user be able to use internet.
I really think that a reasonable cache setting [30min to 120min], would able Smoothwall to control licensing and make end users very happy.
BTW:
I'm talking to your Sales guys to resolve this matter because when I purchased Guardian this cache limit was not explained and even the reseller was not aware of this 7-day cache. Will let you know how it goes.
thanks.