hugginsn

Hi all, We've been having the same problem. It became noticeable after upgrading Windows 10 to 1803, but that's not to see we didn't have this issue with 1709!! We also use Impero, currently version is 7.1.29 - we still had the problem with 6.3.7.4. What we had observed was that the user would sit there with a black screen and the mouse pointer, which would be moveable. We loaded task manager and tried the old trick of running explorer.exe (not sure how that works in a Win10 environment). We then scrolled down the list of processes to see if anything obvious was running a high processor count or ram usage...nothing. We then noticed the Shell Information Host. Ended the task, it automatically started again and within seconds the task bar, start menu and desktop all sprang into life. I went onto the Impero server and added sihost.exe to the injections list. Everything has been working fine since. I hope that someone finds the information useful.

Hello, Windows 10 1709 Office 2016 I'm having an issue with users in our Windows 10 OU trying to load any hyperlink from any office 2016 product, be it an email, a word doc etc. They are present with the following error message; Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk. I've trailed through the internet, and on Edugeek, and have applied every solution possible, (example: https://support.microsoft.com/en-gb/help/310049/hyperlinks-are-not-working-in-outlook) but still no luck. Interestingly, if I remove our Run only specified Windows applications gpo, the hyperlinks are fine. I've run monitoring software against a user with no restictions and have enabled any exe that was flagged up in the process...still doesn't work. Any help or suggestions would be really appreciated.

There was a very recent driver update release, which came out after we initially discovered the fault. As soon as this came down it resolved the fault. Back to basics was key here... Cheers all for your help and suggestions.

Windows 10 Education - 1709. Hello all, I've been fighting a problem for a while now, which seems to be linked to the 1709 update. The network connection icon on the task bar is showing as 'No Internet Access'. It doesn't show a yellow warning triangle, but internet access is fine. The only problem that we've so far found is that we're unable to use the 'insert online videos' option on PowerPoint, but I'm sure it'll cause more problems further down the line... I've spent too long searching over the internet, trying all the 'home' PC fixes, but nothing seems to remedy this. If anyone has also come across this, and more importantly has resolved it, can you please let me know how you've done this? Cheers, Nick

Brilliant - Many Thanks!

Hi Everyone. Hopefully someone will be able to give me a hand with this request. We're trying to associate all avi files to be run through quicktime all over our network - but this being done by some kind of script. I understand the open with function but we're working on a school campus with 500 machine and 1700 users + Does anyone have any idea how this could be done? Many Thanks