AtivionNat

@mitchell1981 this can occur if the machine cannot reach license portal - for example if the address hasn't been white listed correctly. Support will be able to help identify if it is that and get it connected.

Hi, I’m back with an update! Thanks for your patience today. Our team are continuing to monitor. All licenses are restored. You may need to re-register your Education Pro Server using the steps below: Open Impero Server. The Registration window should appear. Enter your establishment name. Enter your contact email address. Enter your licence code. Enter a password. This will be used as your Console Access Password. Complete the registration. If you do not have a record of your license key or this is unsuccessful then customers should contact [email protected] for further help. Status updates are available here too status.edpro.ativion.com EdPro Status

Hi! Natalie a product manager from Ativion here. At the start of the day we have bene informed that some customers’ licenses have been incorrectly revoked, which may show as the licence with key “XXXXX” has been revoked. We are investigating the cause but our priority is restoring all affected licenses first. No action is needed on your part; we will restore licenses automatically. Status updates are available on https://status.edpro.ativion.com (edited) status.edpro.ativion.com EdPro Status Welcome to EdPro's home for real-time and historical data on system performance.