CB11

we had to uninstall sophos from the machine for it to fix it

Hi, Glad we're not the only ones experiencing this issue! All server, .Net & Workstation updates all fail with the same error as you have been getting 0X80D02002. Office updates and the malicious software removal tool install as expected which is strange. Been here most of the day trying to unpick it through the useless logs! Pulling our hair out!