Hello, yes we did eventually manage it. I asked our SIMS admin to make me an admin for SIMS and Options Online and the permissions populated for some reason, just being a user wasn't enough.
I am trying to access the tool for Online Options in SIMS and, even with the login provided by the SIMS admin, I am unable to go any further and just instead greeted with a blue/grey screen within SIMS platform. Any advice?